Wellspring Lutheran Services: Social Work – Families First Supervisor – Crystal Falls, Escanaba, Iron Mountain, Marquette

Provide clinical supervision and professional leadership to a team so the functioning of the unit can be accomplished.

Supervisor activities include: Organize workflow and priorities; Assign work among employees; Maintain quality/quantity standards regarding program performance and outcomes; Interpret operating policies and procedures; Participate in hiring process; Train employees; Evaluate employee performance; Twenty-four hour (24) availability to accept referrals or assist with staff and client emergencies.

Responsibilities Provide individual supervision and professional leadership to direct service staff, support staff and student interns (as applicable).

Ensure overall unit compliance with contracts, licensing, accreditation guidelines, agency policy, procedure and strategic plan, etc.

Complete case reviews quarterly.

Input data per established guidelines into agency and contractor data collection systems.

Handle and coordinate the ongoing personnel issues of the unit; i.E., leave records, training records, participate in the recruitment, interview, reference, and orientation process for new hires.

Communicate employee performance expectations, conduct new hire six month evaluations and annual evaluations.

Develop performance improvement plans where required.

Coordinate the referral and intake process and make appropriate assignments to staff.

Monitor, read and approve all required reports, including incident reports.

Provide some direct service to clients depending on specific contract language or unit structure.

Promote staff morale and team building.

Encourage collaboration, share wins and successes, create a feeling of belonging.

Responsible for the training needs of the unit.

Organize and run regular team meetings.

Interpret agency policy and procedures to staff and serve as a liaison, bringing staff concerns and needs to the Program Manager/Division Director as needed.

Oversee and approve staff expenses and program expenditures including use of specific assistance funds; Manage unit petty cash and checking account as applicable.

Participate as requested as a member of a CQI team or other agency workgroups.

Coordinate services with other agencies/ professionals and represent Wellspring Lutheran Services in community networks.

Provide twenty-four (24) hour availability to clients and staff and a flexible work schedule.

Transport clients in your own vehicle.

Qualifications Master’s Degree in the area of human services and a minimum of one-year field experience working in child welfare and/or with multi-problem families OR A Bachelor’s Degree in the area of human services and a minimum of four (4) years field experience working in child welfare and/or with multi-problem families AND a commitment to complete a Master’s degree within four years (FFM, FC, Supportive Visitation, Supportive Housing).

Minimum two years related experience working with children and families unless contract/license requirement indicates more experience is required **Wellspring Lutheran Services, Children & Families, Family Services, Family Support,Human Services, In Home, Social Work, Menominee, Marquette, Delta, Dickinson, and Iron County**