Volunteer Supervisor – Pulaski County, MO

General Description:

The Volunteer Supervisor provides professional staff support to CASA volunteers ensuring that children involved with the CASA program receive sound advocacy and early permanency planning. The Volunteer Supervisor is responsible for volunteer supervision and coordination of cases.

Classification: Full-time, non-exempt (40 hours/week)

Qualifications:

• Bachelor’s Degree in social service-related field preferred or equivalent combination of education and experience.
• Ability to communicate with, supervise, and empower volunteers to be effective in their roles. Experience with volunteers given preference.
• Ability to work cooperatively with different types of personalities.
• Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect.
• Computer skills, including: Windows, Microsoft Office, Internet, Google Suite, and Email.
• Commitment to the CASA program goals and mission.

Accountability:

The Volunteer Supervisor reports directly to the Deputy Program Director who is responsible for his/her performance evaluations.

General Duties and Responsibilities:

Volunteer Supervision

• Supervising, Mentoring, and Coaching 25-35 Court Appointed Special Advocates
• New case intake, including: New case paperwork (intake form, acceptance of appointment form, contact list) & new case files.
• Help develop initial case plans and on-going strategies for advocacy.
• Prepare and distribute assignment documentation.
• Provide mentoring assistance to new volunteers.
• Communicate at least monthly with each volunteer about case progress.
• Receive, review, and distribute volunteer court reports.
• Provide assistance and consultation for volunteers as needed and when requested.
• Consult with court personnel and related agencies regarding cases and volunteer needs and assignments.
• Conduct annual volunteer performance reviews as assigned by the Executive Director.

Program Activities

• Participate in professional development opportunities as requested by the Deputy Program Director and Executive Director.
• Assist in planning and implementation of volunteer appreciation events in cooperation with staff, Board, and Executive Director.
• Abide by the rules, regulations, and adopted policies of the CASA of South Central Missouri program Board of Directors.
• Assist in the creation and implementation of training opportunities for volunteers
• Work with community members to engage others in the CASA mission; including recruitment and fundraising

Administration

• Attend and participate in all program and staff meetings as requested by the Deputy Program Director and Executive Director.
• Maintain case files under supervision.
• Maintain case statistics and submit monthly reports to the Deputy Program Director.
• Maintain volunteer statistics and submit monthly reports to the Program Director.
• Perform other duties as may be assigned.

During the current COVID-19 pandemic many tasks may be done remotely, depending on the policies and procedures in place at CASA. These virtual duties may decrease or expand over time.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• Bachelor’s (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)
• nonprofit: 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Work Location: One location