Vice President, Sales and Market Operations – Cox Business

While Atlanta/Center is preferred, position can be based out of any Cox Communications location.About the RoleThis Division Vice President – Cox Business Sales and Market Operations (CB) is responsible for leading a large regional collection of Cox Business markets as well as critical enterprise-wide CB Sales operating standards. These operating standards include at minimum include field sales participation, cloud solutions competency and engagement, talent development, as well as the CB Sales Go-to-Market transformation execution. The Division VP role has direct responsibility for execution of the overarching CB balanced growth strategy and the market level commercial business sales strategies to aggressively grow new commercial sales, revenue, and OCF contribution.The Division VP responsibilities include holistic accountability for consolidated market revenue and profitability objectives. In addition, the position: 1) oversees the development implementation of the commercial business strategy and market plans by each CB VP, assists in prioritizing investments, and oversees all Regional commercial sales and service delivery functions, and 2) Collaborates with peer functional leaders in marketing, product, legal, engineering, IT, operations, finance, field services, construction, and customer care to align overall CB priorities, track and measure progress, and drive appropriate changes to achieve aggregate CB goals. The Division VP also has responsibility to use market insights to help shape CB level strategy, foster CB’s strong sales culture, proactively assess competitive market positioning, and build cross-market and cross-region initiatives to create enhanced operational efficiency for balanced growth. The Division VP partners closely with peer VPs for refinement and ongoing transformation of the CB Sales Go-to-Market model.Success of the Division VP is measured at an aggregate CB level across the portfolio of commercial services including voice, video, data/transport, managed services, cloud, and security services. Further, success will be measured by assigned market adoption and the value creation and growth across all CBOM growth categories. The Market Operation Division VP will lead development of the CB Sales Base Management (defend the core) framework with the goal of analytics and GTM driven retention and base management, while driving portfolio growth with existing customers through accretive net new outcomes.The Division VP also serves as senior level steward of Cox partner engagement, for partners such as UPN, Trapollo, BluePrintRF, Rapidscale, Cox New Business Development, and Hospitality Networks.Key Areas of Focus* Serves as primary support to the SVP of Cox Business (CB) Sales to ensure focused execution of CB objectives in all assigned markets, including all sales objectives, budgets, functional (sales and service delivery) roles, and processes are consistent across the field locations.* Serves as the senior leader responsible for CB Sales operating standards. Takes the lead role in the ongoing refinement of CB Sales operating standards.* In conjunction with the SVP of CB Sales, assumes a leadership role in assisting with development of CB Field Sales strategies, initiatives, and structural alignment necessary to exceed long term CB sales, revenue, and profitability goals.* Establish and manage common sales framework structures across the CB enterprise for Mid-Markets, and in partnership with Rapidscale leadership, establish and manage an enterprise-wise common sales framework for Cloud/Rapidscale* Execute CBSS sales integration into the Core of CB’s retail sales org, and ongoing CBSS sales strategies* Establish programs that elevate and maintain CB Sales Rep participation to industry standard level* Serves as a partner to SVP of CB Operations and the CB Operations team to implement transformational process and structural change required for CB scale and growth.* Oversees the development and execution of sales plans and service delivery functions for all sales channels including: direct B2B sales, Inside Sales, Indirect, Carrier (service delivery only), and Inside Sales.* Develops, motivates and enhances the selling capabilities of all sales channel professionals enterprise-wide (e.g., Beyond Boundaires, Government/Education, etc.) to achieve necessary and stretch goals.* Collaborates with functional peers to lead the organization in reviewing, developing, reporting and documenting standard sales provisioning practices that result in targeted effectiveness and efficiencies.* Oversees, develops and implements clear sales channel mission and objectives and oversees all sales provisioning activities to ensure effective and efficient processing of new customers (connects) in the various sales channels and throughout the organization. Provide further focus and support to retention efforts across all sales channels.* Leads and counsels respective CB VP Sales on strategic sales decisions, including project implementation and new business development.* Provides collaboration and administrative support for new business development in processing and maintaining contracts, project implementation, and general support for new business development activities.* Develops and leads sales support reporting against benchmarks to ensure all sales and related items are processed correct and timely.* Oversees interaction with various other functions including; Region Managers, Business Operations, Field Operations, HR and Network related to provisioning of customers.* Oversees development and implementation processes and approaches for performance to sales goals (quotas) on a monthly and quarterly basis.* Provides leadership, development, guidance and general support to CB VPs.Qualifications:* BS/BA in related discipline or equivalent experience required.* 15+ years of experience in related field, including several years in a sales, business development, or management supervisory capacity required.* 10 years of telecommunications or business-to-business sales management experience with a proven record of achieving desired sales and financial results.* Demonstrated successful senior level negotiations strategy and execution.* Requires strong knowledge of tools, processes, programs and opportunities necessary to develop strong regional centers and local sales professionals to achieve necessary sales goals and the effective programs necessary to drive performance. A demonstrated capacity to thrive in a high-challenge, sometimes ambiguous, matrix environment is preferred.* Excellent interpersonal, leadership, presentation, communicative, and collaborative skills to work effectively with teams throughout organization. This includes the ability to create a cohesive sales structure that optimizes business development across the enterprise and achieves goals by developing and motivating people.* Travel – 50% – 75% travel required.Nice to Haves* MBA or advanced degree preferred.* Experience in telecommunications industry strongly preferred, especially as it pertains to commercial products.* Experience managing division/system revenue in excess of $500M preferred.Who We AreAbout Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We’re dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.About CoxWe are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.