Vice President Revenue Cycle

Our Care Matters.

When you join the Kindred at Home team, you become part of something bigger.

We are the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.

Our team delivers compassionate, high-quality care to patients in their homes or places of residence, including non-medical personal assistance, skilled nursing, rehabilitation, hospice and palliative care.

Now more than ever, people in your community need in-home healthcare.

Our team helps to keep them safely at home, during moments that matter most to them.

Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

Our Employees Matter.

We believe a world-class patient experience is enabled by an exceptional employee experience.

And, committed to fostering an amazing employee experience at Kindred at Home.

Our people are our greatest resource and asset, and we are committed to helping our employees thrive and fulfill their personal and professional goals.

We offer:

Competitive pay and 401k

Employee Assistance Program

Centers of Excellence Program

Educational Assistance

Clinical ladder for professional credentialing and advancement

Talent focused Framework

Targeted personal and career development planning

This position will be based in the Atlanta or Kansas City markets.

VP Revenue Cycle leads and plans the authorization and billing operations for the revenue cycle process for the Home Health division.

Develops, implements, and enforces policies and procedures to streamline effective billing and collection processes across multiple markets.

This role will manage a department of 300 using metrics.

Essential Functions:( Those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation).

Responsible for the oversight and management of the division’s revenue cycle, including authorizations, billing, and collections.

Directs billing management and staff to ensure that accurate submission of all claims and timely collections occurs in accordance with all third-party contract terms including Medicare, Medicaid, managed care, commercial insurance and direct patient pay.

Assures maximization of cash collections through diligent and timely monitoring of all open accounts receivable balances.

Maintains and enhances billing policies and procedures for each function in the revenue cycle process and ensure staff adherence to policies.

Prepares detailed analyses and reports of billing and accounts receivable activity and results, including performance matrixes, bad debt expense and AR days outstanding.

Manages for continuous improvement in the revenue cycle process

Month-end closing of the billing group information.

Acts as liaison between the billing department and finance department.

Monitors timeliness and effectiveness of department activities, ensuring that outstanding patient accounts and accounts receivable in no more than the agreed upon limit and that bad debt is within budgeted target.

Monitors effectiveness of collection efforts and ensures billings are current and within the established time frame.

Enhances and standardizes work-flow processes throughout the revenue cycle to assist in achieving consistency in maintaining critical success factors.

Delineates, defines, and streamlines the department’s various functional activities and ensures its effectiveness in maximizing the utilization of both asset and people resources.

Manage field operations’ problem escalation and customer service.

Analyzes reimbursement from all sources, including carrier reimbursement exception reporting and follow up pending claims analysis and denials management.

Provides mentoring, coaching and performance reviews for direct reports.

Establishes and maintains all billing and financial data, including medical billing code tables, rate schedules and payer information.

Manages outreach billing operations, including hiring, orientation, training, development, coaching, corrective actions, and ongoing monitoring of all staff work-related activities.

Ensures consistent quality of the billing services by distributing and assigning duties and responsibilities to employees, ensuring skill levels are appropriate to the assigned tasks and monitoring the department’s productivity.

Required Skills

Bachelor’s Degree required; Master’s degree in accounting, finance, business management or healthcare administration preferred

Licenses/Certification:

CPA preferred

Five years medical reimbursement experience with progressive supervisory management in a healthcare environment

Experience with Homecare-Homebase billing system a plus

Revenue cycle oversight preferred

Knowledge of medical necessity rules and procedures impacting insurance reimbursement

Strong leadership experience with ability to prioritize, plan, and direct a department

Well-versed with all federal, state and HIPAA privacy regulations with thorough knowledge of CPT and ICD-10 coding protocols and procedures

Proven ability to perform strategic planning and priority setting for a billing department in a fast-paced, growing environment

Proven track record for improving process efficiencies and solving problems

Able to maintain professional behavior when dealing with subordinates

Experience using multiple integrated systems, such as HomeCare HomeBase.

Ability to manage projects concurrently

Possess excellent troubleshooting and problem-solving skills

Ability to handle a high volume of work in a metrics-based environment

Ability to work with confidential information

Well organized and confident to work independently, but is a team player

Detail-and-deadline oriented with the ability to prioritize and multi-task

Demonstrates strong written, verbal and interpersonal communication skills

Must read, write and speak fluent English.

Must have good and regular attendance.

Approximate percent of time required to travel: 20%

Performs other related duties as assigned.

Required Experience

Join Our Team!

Check out our video to get a glimpse of a day in the life of our Home Health team
– Home Health

To learn more, please apply online.

Our Recruiters are ready to help you start a new and rewarding career with Kindred at Home.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Category: Corporate
– Accounting, Finance, HR, IT, Marketing

The support here is amazing.

Without it, I wouldn’t be where I am today.

I work with people who are always ready and willing to help.

It’s like family.

There are so many people here willing to give me opportunities to stretch and grow.

Everyone is really accessible and provides a lot of support.

It’s incredibly motivational to know that every day the work I do behind the scenes helps people in need get the care they deserve.

It means a lot to me.

I appreciate the company culture and high standards for providing quality patient care.

I also have great co-workers.

We’re able to make each other laugh and show genuine concern for each other.

It is fulfilling to make a difference in the lives of our patients.

— Norma E., Administrative Specialist

I enjoy working at Kindred at Home because I am passionate about helping to enrich the lives of older adults.

Kindred at Home gives me a tremendous amount of support, which gives me the ability to lead my team to be successful!

— Kim M., Area Director of Operations

From the top down, Kindred at Home puts patients and employees first!

— Christy W., Area VP of Operations

I love my co-workers!

Finding solutions and solving problems are attainable goals with the excellent internal customer service of patient
– and employee-focused teammates!

— Angela J., MPA, PMP, Operations Support

The support here is amazing.

Without it, I wouldn’t be where I am today.

I work with people who are always ready and willing to help.

It’s like family.

There are so many people here willing to give me opportunities to stretch and grow.

Everyone is really accessible and provides a lot of support.

It’s incredibly motivational to know that every day the work I do behind the scenes helps people in need get the care they deserve.

It means a lot to me.

I appreciate the company culture and high standards for providing quality patient care.

I also have great co-workers.

We’re able to make each other laugh and show genuine concern for each other.

It is fulfilling to make a difference in the lives of our patients.

— Norma E., Administrative Specialist

I enjoy working at Kindred at Home because I am passionate about helping to enrich the lives of older adults.

Kindred at Home gives me a tremendous amount of support, which gives me the ability to lead my team to be successful!

— Kim M., Area Director of Operations

From the top down, Kindred at Home puts patients and employees first!

— Christy W., Area VP of Operations

I love my co-workers!

Finding solutions and solving problems are attainable goals with the excellent internal customer service of patient
– and employee-focused teammates!

— Angela J., MPA, PMP, Operations Support

The support here is amazing.

Without it, I wouldn’t be where I am today.

I work with people who are always ready and willing to help.

It’s like family.

There are so many people here willing to give me opportunities to stretch and grow.

Everyone is really accessible and provides a lot of support.

Our hiring process

1

Submit your interest by uploading your resume to the career portal, or apply via LinkedIn or Indeed.

2

If you have the skills and experience we need, one of our recruiters will reach out to you via email, phone or text to set up a phone interview.

3

After speaking with our recruiter, you may be asked to interview with the hiring manager.

This may be an in-person interview, or, if circumstances require, a video conference call.

4

We’ll contact you after this interview to let you know if your application has been successful.

Ready to apply?

You can use our careers portal to save and review job submittals.

You’ll also be able to apply through LinkedIn and Indeed.