Transportation Manager

Overview Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the United States, including Starbucks, Chick fil A, Chipotle and McDonalds.

With approximately 3,000 associates, QCD is headquartered in Frisco, Texas, is values-based and provides over 17,000 deliveries a week from 24 Distribution Centers strategically located throughout the country.

At QCD, it’s all about our people.

Our teams are creative, passionate and care about innovatively supporting our customers and developing our teams.

Whatever you area of expertise, you can be part of a team that’s proud of it’s history and excited for our growth-filled future.

Drive your career forward: Get to know more about how this role makes a big impact on our teams, customers and future.

This location has 140 associates and serves two iconic brands in our custom distribution operations.

JOB SUMMARY: Manages all activities related to a facility’s transportation, ensuring that Division and Company objectives for efficiency, economy, quality, and productivity are met or exceeded.ResponsibilitiesESSENTIAL FUNCTIONS:+ Plans and directs the day-to-day transportation functions, including the work assignments of facility transportation supervisors and clerical staff, to ensure that department standards for efficiency, accuracy, and timeliness are met or exceeded.

(25%)+ Establishes and communicates department goals, monitoring employee performance to ensure they are met or exceeded.

(15%)+ Provides training, development, and performance evaluations of department staff; works with Human Resources to department hiring to ensure selection of qualified employees.

(15%)+ Directs the completion of routing, manpower, and equipment schedules to ensure that organizational KPIs are met.

(15%)+ Coordinates daily and monthly repairs and preventative maintenance for all tractors and trailers with Penske for safety, to minimize down time, and to comply with DOT and other Federal and State transportation and safety regulations for all GSF distribution centers.

(15%)+ Develops, audits, and manages the budget and operations costs to ensure efficient operations.

(10%)+ Obtains, analyzes, and recommends equipment specifications, quotes, and procurement for essential department equipment to ensure effective use of operating funds.

(5%)+ Performs other related and assigned duties as necessary.LEADERSHIP/MANAGEMENT RESPONSIBILITYSupervises, through subordinate management, 75 or more employees, including hourly staff.

Manages projects with significant financial and customer-service impact.PERFORMANCE CATEGORIES+ Productivity/quality standards for efficiency and timeliness+ Budget+ Driver performance+ Customer and vendor relationships+ Cost containment+ Teamwork within the department and across departments+ Project assignment standards+ Customer satisfaction+ External relationships with regulatory agencies+ Employee development to meet GSF’s projected near
– and mid-term objectives+ Recruitment and retention of workforce to meet GSF’s diversity objectives+ Safety of employees+ Safety of facility and transportation equipment+ Teamwork within the department and across departmentsQualificationsMINIMUM QUALIFICATIONS: Education and experience equivalent to:Education/Certification:Bachelor’s degree in business administration or related field from an accredited college or university.Experience:3 to 6 years of work experience in transportation or fleet management, including supervisory responsibilities.Knowledge, Skills and AbilitiesKnowledge of (B/basic; J/journey; E/expert):+ DOT regulations, policies, and procedures (E)+ Project management concepts and techniques (E)+ Relevant safety policies, practices and procedures (E)+ Management/supervisory concepts and techniques (E)+ Labor contracts and labor union environment (J)+ Computer-based routing systems (J)+ On-board computer systems (J)+ Equipment specifications (J)+ Storage and shipment of food or allied products (J)+ Budgetary concepts and procedures (J)+ PC word-processing/spreadsheet software applications (J)Skill and ability to:+ Serve as a team member, facilitator and/or leader as the team role warrants+ Lead a diverse workforce of approximately 100 or more employees in a 24 hour/7 day per week operation+ Resolve delivery issues between drivers and customers; other customer service issues+ Manage and motivate employees in a team-based environment+ Interpret transportation operations anomalies and identify appropriate solutions+ Prepare a variety of comprehensive administrative and technical documents and reports+ Prepare and deliver presentations to management, customers, regulatory agencies and other representatives of external organizations+ Work effectively in a general business environment, with a focus on high levels of quality and customer service+ Travel via airplane and drive an automobile+ Act in accordance with GSF’s Values and CreedLocationUS-FL-MiamiJob ID 2022-11202 Category Manager-Distribution