Tenderloin Neighborhood Development Corporation: Maintenance Supervisor – 430 Turk / 939-951 Eddy

Maintenance Supervisor 430 Turk / 939-951 EddyORGANIZATION OVERVIEWMission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources.Established in 1981, TNDC has grown to employ more than 450 staff, to develop, own, manage and provide supportive services in 43 properties that offer deeply affordable housing for nearly 6,000 tenants, and to expand its work in community organizing and afterschool programming.

TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally.

In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs.

In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.TNDC values are: Integrity, Excellence, Inclusion, Collaboration and EquitySUMMARYThe Maintenance Supervisor is responsible for hands-on supervision of daily maintenance requirements and requests, preventive maintenance and capital improvements for two TNDC buildings: Curran House and Ambassador Hotel.ESSENTIAL DUTIES Staff Supervision: Supervise staff, including assigning and reviewing work, planning, setting and maintaining standards, allocating personnel and addressing employee problems.

With the approval of the General Manager, discipline, terminate and promote staff, and recommend salary increases, write performance appraisals, and interpret personnel policies and practices for staff.

Provide orientation and training for current and newly hired staff.Safety and Property Maintenance: Respond to, and is responsible for the oversight of daily work orders, maintenance requests, capital improvement projects, and unit turnovers: Plumbing: Replace faucets and sinks; Repair galvanized, PVC,ABS and copper plumbing lines; Troubleshoot location of leaks; Apply advanced understanding of operational principals and preventive maintenance of steam and water boiler systems; Apply comprehensive understanding of operational principals and preventive maintenance of building fire systems, including smoke detectors, flow valves, standpipes, fire alarm panels, etc.

Carpentry: Install and repair windows and doors; Repair and replaces drywall; Repair and replace kitchen cabinets and countertops Electrical: Repair and replace switches, outlets, heaters, exhaust fans, ceiling fans, and garbage disposals; Troubleshoot electricalfailure; Read electrical and gasmeter; Repair and replace defective circuit breaker Conducts work tasks safely in compliance with safety rules Inspect units annually with General Manager Conduct monthly pest control service with pest control vendor Perform and keep record of all building and fire/life safety and operational equipment preventive maintenance/scheduled building preventative maintenance Keep General Manager informed of maintenance problems Assist Facilities Manager with capital level maintenance project Develop and implement system replacement schedules Assist the Facilities Department and Human Resources with monthly safety trainings for all TNDC employees as needed Respond to building emergencies on after-hours on-call schedule Other duties as assigned REQUIRED SKILLSKnowledge and Skills:Ability, willingness and sensitivity to work with a diverse, low-income populationMaturity, honesty, dependability, initiative and follow-throughAbility to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and residentAbility and willingness to work tactfully under pressure; cope with stressAbility to read basic blue print drawings and electrical schematicsProblem-solving abilityAbility to order supplies and maintain recorded inventoryAbility to maintain current and accurate records and filesPhysical Requirements:Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairsAbility to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance workAbility to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.Ability to move objects, occasionally requiring exertion of considerable forceAbility to differentiate shades of color in performing electrical maintenance, painting and other workAbility to coordinate eyes, hands and fingers in performing maintenance tasksAbility to drive motor vehicles, including trucksVisual acuity necessary to inspect buildings and review work ordersHearing acuity sufficient to use telephone and communicate with residents and staffMathematical Ability:Ability to add, subtract, multiply, and divideJudgment and Reasoning Ability:Ability to judge situations where supervisor’s involvement is neededAbility to apply common sense understanding to semi-repetitive tasksLanguage and Communication Ability:Ability to comprehend and correctly use maintenance logs, work orders, time sheets, purchase orders, etc.Ability to comprehend resident handbook and employee manualsAbility to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writingAbility to adapt to changes in policy, methods, operations, etc.

as they apply to property management operations and activitiesEnvironmental Adaptability:Ability to work in an office environment and in and outside a variety of residential buildingsAbility to work under hot and cold conditionsAbility to work under conditions of moderate noiseMINIMUM QUALIFICATIONSTwo consecutive years of experience in residential housing maintenance/property managementTwo years of hands-on experience in the building trades: plumbing, electrical, carpentry and/or paintingTwo years of experience supervising maintenance crews and contract vendorsKnowledge of Cal OSHA safety and code requirementsKnowledge of lead paint and asbestos abatementAbility to conduct safety and/or skills trainingsExcellent interpersonal skills and ability to work in a team atmosphereCapacity to work with a culturally diverse, low-income populationAbility to work independently and to follow instructions with minimal supervisionAbility to lift 75 pounds and climb laddersProficient in Microsoft Word and ExcelCertification in high rise fire safety trainingPREFERRED QUALIFICATIONS HVAC certification Valid California drivers’ license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines Bilingual and bi-literate in English and Spanish