Sr. Account Manager/Account Supervisor

At Dragon Army, our team is the most important part of our company.

And our values are what help us make sure we bring in the right new team members.

They are: Team First, Think Positively, Celebrate Diversity, Do Good, and Have Fun.

So right off the bat, we need to know if you think these are good values for you.

If this sounds like your kind of thing, keep reading.We strive to build remarkable products and experiences.

And we’re looking for an incredible Senior Account Manager or Account Supervisor to join our growing team.Account Role OverviewOur Account Managers play an integral role at Dragon Army supporting the hygiene and growth of our current client partnerships, and in setting the tone for our teams as projects ebb and flow.

Core responsibilities include overseeing client projects and ensuring deliverables are completed efficiently in partnership with the Project Management Team
– on time, on strategy and on budget.

The role will require this individual to apply a strong understanding of the company’s and the client’s industry, business, and products to identify opportunities for, and sell, additional solutions to drive revenue growth within assigned client accounts.

Technical project knowledge or experience is a must with prior experience within mobile, innovation or web projects.

Experience within social media is also preferred.

Position will lead one large or several small-to-medium accounts.Beyond the day-to-day work, we’re looking for someone who is excited by content, digital, technology, and innovation, and doesn’t mind rolling up their sleeves alongside the team.

Collaboration is imperative to our team structure, and it brings a sense of camaraderie that makes the work even more special.

Creative solutions are our specialty, and that can sometimes mean wearing multiple hats and digging in.

As an agency that puts our purpose and culture at the forefront of everything we do, this person will be expected to uphold Dragon Army values and should look forward to being part of a close-knit team that likes to have fun
– together!Core ResponsibilitiesAccount lead across one large or multiple small-to-medium projects/clientsAct as the main point of contact for the client with a focus on providing value and building relationshipsEffectively manage client expectations and set expectations for internal team Work seamlessly with cross-functional teams to create internal partnerships, monitor project health, and ensure we are delivering value to our clientsThink creatively about projects, opportunities, problems and solutionsIdentify growth opportunities for designated clientsWork closely with the Project Management (PM) team to ensure projects are delivered on time and within budgetLead new project estimations in concert with PM counterpart Effectively brief internal team on new projects
– set goals, expectations and guardrails Responsible for final review for quality and delivery of client materials and scoped deliverables Inform Account leads of account progress on a daily/weekly basis for assigned clients or projectsRequired Skills and Experience4+ years of experience in Account Management/Client Services role (experience within an agency environment is preferred)Excellent communications skills & written skillsDetail-oriented and able to oversee quality control across client deliverablesAbility and excitement around collaborating with and motivating teamsComfortable working independently and can effectively multitask and thrive in a fast-paced environmentPrevious experience working across digital projects is required.

Experience managing social media partnerships is preferred, but not required.Just a Few More Things!Our benefits are pretty great.

They include things like unlimited vacation, 401k, and remote work policy.

Sound like something you’d be into?

Then please apply, we’d love to chat!Dragon Army is an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.