Spiegelworld: Restaurant Assistant Manager At Superfrico

Job Description Founded in 2006, Spiegelworld is a quirkforce of 300 organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.

Scope The Restaurant Assistant Manager is responsible for ensuring a smooth flow to service, ownership of guest satisfaction, controlling operating costs, people leadership, and staff development.

The ideal candidate will have hospitality at heart, thrive in a creative environment and embrace the challenges of a shared space with unique performers.

This position reports to the General Manager of SuperFrico Primary Job Duties Assist in selecting, training, evaluating, leading, motivating, and coaching front of the house (FOH) employees to ensure that established cultural and core standards are met.

Responsible for the implementation of training plans and to ensure they are updated for all FOH employees.

Oversee the organization, efficiency and policies pertaining to service in the dining room including contribution to the development of processes and procedures.

Responsible for communicating daily changes that pertain to the shift (new menu items, price change, etc.) as well as daily employee edits after each shift.

Assists in the processing of payroll, by ensuring all entries are complete and accurate and by submitting completed time records to the Spiegelworld Payroll.

Scheduling shifts and assigning tables to waitstaff.

Conduct inventory or restaurant supplies effectively.

Supervises in terms of cleaning and repairs to the restaurant including performing daily inspections and periodic audits to check safety of equipment.

Be visible in the operation, actively participating in service meetings, and daily operations.

Works on the restaurant floor during dinner hours, the floor comes first before any other duties.

Resolves complaints from guests in a polite, friendly manner.

Ensures the restaurant looks, smells, and feels good (lighting, temperature, bathrooms, cleanliness, and seating arrangements) by doing walk through of all of our spaces at the beginning and the end of each shift.

Assists with duties of other employees (i.E.

server, food runner, etc.) when necessary because of an unexpected absence or extra volume.

Promotes cooperative effort, a team spirit, and good morale among employees.

Prioritize and handle multiple tasks simultaneously.

Performs other duties as assigned.

Requirements Minimum of 4 years working in a high-end bar or restaurant with at least 3 years managing teams.

Strong written and verbal communication skills with the ability to effectively communicate in English.

Willingness to work late in the evening and on weekends.

High school diploma or equivalent.

Passionate about guest service and delivering the best guest experience each and every time.

Ability to initiate conversations with others in a polished, professional manner.

Respond to inquiries from fellow employees and/or guests.

Work calmly and efficiently under pressure.

Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.

Passion for ensuring you and your team deliver the highest standards consistently and ensuring that the guest is at the center of the experience.

Exceptional work ethic, strong attention to detail, and a collaborative attitude and a can-do approach to any request.

A highly motivated and energetic personality with a strong commitment to excellence in hospitality.

Following a conditional offer of employment, able to show proof of being fully vaccinated, able to get vaccinated within 7 days, or have a qualifying medical or religious exception.

Participate and pass a background check and drug screening.

Willing to participate in employer-paid COVID-19 Mitigation protocols which include weekly testing and onsite screening.

Must have valid work authorization for the US At least 21 years of age.

Physical, Environmental & Other Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in high volume professional foodservice and theater environment.

Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.

The noise level in the work environment is usually moderate to high.

Constant contact with executives, department management, applicants, employees and guests are necessary.

Requires prolonged sitting or standing and mobility.

Prolonged telephone usage.

Requires bending and reaching.

Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.

Requires eye/hand coordination.

Requires use of standard office equipment.

Requires basic math.

Requires the ability to distinguish letters, numbers and symbols.

Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Benefits From free benefits to competitive pay, Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Benefits include 100% employer paid health coverage for employees, access to a network of support for our employees health & well-being, and vacation time & paid time off includingholiday pay opportunities.

Whats more, Spiegelworld offers employee discounts on goods and services that will help our employees live a better and healthier life.