Service Director

Job Description
The outdoors is a big place and just as it offers endless adventures, so does our company.
Camping World is the premier one-stop-shop for everything RV.

Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 2,500 bays and over 2,000 technicians on staff; over 135 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.
As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience.

Camping World is a big place, just like the great outdoors.

We make it our mission to equip you for it.

We’ve got an awesome team already, but there’s always room for more!
Camping World offers highly competitive performance driven compensation plans, immediate enrollment in a comprehensive benefits package, and true training and advancement opportunities.
We are seeking a dynamic leader and team builder to deliver the highest level of customer satisfaction and profitability at our growing Service Center.
Deliverables:
Support and Manage the Service Manager(s) as part of the executive team in the location Ensure a high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment
Requirements:
Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV’s and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P L reports Valid driver’s license
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more!

Part-time associates are offered access to dental vision coverage!

For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer.

The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
About
Camping World is the leading outdoor lifestyle retailer.

Since the Company’s founding in 1966, Camping World has grown to become one of the most well-known destinations for camping, boating, hunting, fishing, biking, winter
– and water sports, to name a few.

The outdoors is a big place, bigger than just RVs, but when it comes to your RV needs, we’re your one-stop shop for sales, maintenance, repair and the industry’s broadest and deepest range of services, protection plans, products and resources.

We have over 200 locations all over the U.S.

under our ever-growing company and brands.

Just as the outdoors offers endless adventures, so does our company.

Stay tuned to see how and where we grow next.
We consider Military experience equally as valuable as civilian work experience.

Veterans, Reservists and Transitioning Service Members are encouraged to include Military duty and certifications on their resume and applications when applying for a position.