Service Center Program Manager

Overview: Program ManagerLAUNCH Technical Workforce Solutions is seeking a program manager who has experience with aircraft maintenance / modifications / MRO for an opportunity in Georgetown, Delaware.Job Duties and Responsibilities:The Service Center Program Manager (SCPM) has overall responsibility for their assigned projects.

The SCPM is the primary customer interface and focal point for managing inspection and maintenance programs; they are accountable for Company compliance to the Statement of Work (SOW) and insuring both the customer and the Company adhere to the contractual requirements.

The SCPM monitors and manages the schedule, budget, labor, overtime, and material costs.Develop, manage, and ensure execution of strategic goals; continually and actively seek opportunities to drive continuous improvement and business excellence.Act as Contract and Sales interface for duration of program.Assist in developing modification specifications; provide fact-based input during bids and proposals.Develop initial top-level schedule.Determine, communicate, and satisfy customer needs.Chair program kick-off meeting by provide program SOW; provide / manage customer expectations / culture; distribute initial program schedule; define program team requirementsAct as primary customer point of contact; point of contact for SOW additions and deletions.Responsible for managing contract change orders.Provide direct interface with customer and all operations and support departments.Jointly with Production Manager(s) and Project Engineer(s) coordinate all departments for: Scheduling/schedule adherence; Cost and budget control (budget enforcement); SOW compliance, additions, and revisions (over and above); Day to day contract administration.Coordinate between all departments to foresee and forestall potential problems with customers.Coordinate with and prioritize Production Manager(s) duties.Coordinate and communicate pertinent aircraft issues to all program participants.Attend weekly manpower meetings to reaffirm program manpower requirements.Chair program status meetings.Chair lessons learned meeting after completion of program
– identify strengths and weaknesses.Coordinate and determine company improvements in policies and procedures based on program lessons learned.Provide weekly status reports to customer(s) and Senior Management.Provide bi-weekly program review including schedule compliance, budget, estimate to complete (ETC), projections, and labor / material expenditures.Insure outside subcontractors are in compliance with specifications and statement of work.Coordinate with Certification staff to insure all FAA and foreign regulatory requirements are met and are communicated to the customer.Complete initial / recurrent training requirements in a timely manner.Job Requirements:Bachelors degree or equivalent combination of education and related technical experience.Four years industry-related, aerospace maintenance, modification, engineering and / or certification experience.Two to five years of experience in aircraft supervisory/management.Previous experience in an Interiors Completion Center or Repair Station environment is preferred.Effective computer skills; Microsoft Office, Project software and other company and discipline specific software applications.Must be detail oriented with the ability to multi-task, prioritize and plan work.Effective analytical and problem-solving skills.Ability and willingness to work extended hours, when needed.Read, write and understand the English language.Ability to read, write, analyze, and interpret complex technical documents, engineering drawings, regulations, procedures and manuals.High school diploma orequivalent required.Must have reliable transportation to and from the job site.Must pass pre-employment drug screen and background check.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.Why Choose LAUNCH?A team of aviation staffing experts leads LAUNCH.

We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.LAUNCH offers you an ACA compliant benefit package including company-sponsored medical insurance with multiple plans to choose from.

Our MinimumEssentialCoverage is offered to every employee who does not have coverage elsewhere at no cost to you LAUNCH also offers a 401(k) program with a company match.

Plus, you join theLAUNCH Loyalty Clubon your first day, earning you extra cash bonuses, apparel and safety rewards.If youre ready to LAUNCH your career, you’ve found an employer that can take you to new heights.

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