Senior Supervisor Service Technician Philadelphia, PA

About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description: Senior Supervisor Service Technician Philadelphia, PADay in the LifeRequires broad technical expertise and company/industry knowledge.

Accountable for functional, operational and/or program management.

Comprehend customer requirements and make appropriate recommendations.

Management responsibilities on site installation, repair, maintenance, and test tasks.Diagnose errors or technical problems and determine proper solutions.

BasicsSupervises the daily activities of business or technical support in a complex environment or in a highly technical discipline.

Sets priorities to ensure task completion, coordinates work activities with others.

Decisions are guided by policies, procedures, and business plan; receives guidance and oversight from manager.

Functional Knowledge Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines.

Business Expertise Applies understanding of how the team relates to other closely related areas to improve efficiency of own team.

Impact Impacts the quality, efficiency and effectiveness of own team and its contribution to the sub-function.

LeadershipBuild positive relationships with customers.Problem Solving Uses judgment to identify and resolve day-to-day technical and operational problems.

Interpersonal Skills Uses tact and diplomacy to exchange information and handle sensitive issues.Responsibility Statements Uses tact and diplomacy to exchange information and handle sensitive issues.

Manages client expectations to ensure performance and day-to-day processes to ensure a safe operation.

Ensures client personnel are properly trained on all components of field equipment.servicetech supervisortech pennsylvania technicalsolutions conduent technician Closing: Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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You may also click here to access Conduents ADAAA Accommodation Policy.At Conduent we value the health and safety of our associates, their families and our community.

For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible.

Providing this information is a requirement of your employment at Conduent.