Senior Manager TS Application

Job PostingGENERAL DESCRIPTION OF POSITIONThe Sr.

Manager TS Application will; manage departmentally focused teams consisting of business relationship managers, business analysts, system administrators, developers, and quality assurance analysts; whom support and manage COTS (Commercial Off the Shelf) software packages, custom developed applications, Application Lifecycle Management, Application Continuous Improvement initiatives.

This role will also evaluate existing processes and applications to determine improvement opportunities; work with ePMO to on resource management in support of projects; set and implement policies and procedures related to application quality standards and testing.ESSENTIAL DUTIES AND RESPONSIBILITIES1.

Operate with an execution mindset, make best practices fit for purpose and solve complex business problems.2.

Produce results with limited direction and stay aligned to MUSA’s goals and core competencies while also leading teams to do the same.3.

Oversee support of critical systems including being on call outside of business hours to provide direction on evenings, weekends and holidays4.

Manages the process of maintaining roadmaps for each Team/Application, and ensure we are executing against those roadmaps.5.

Drive day to day management and serve as point of escalation for all teams developing and supporting solutions deployed in the applications environment.6.

Drive training, recognition of strengths/opportunities and employee development of all direct reports.7.

Collaborate with vendors, coworkers and stakeholders on projects including projects centered around Application Lifecycle Management and Application Continuous Improvement initiatives.8.

Establish, maintain and serve as a liaison with vendors and stakeholders and lead all Vendor Management on supported systems.9.

Support Procurement and Legal departments with reviews, feedback, and negotiation of vendor contracts.10.

Assists in the development and establishment of policies, procedures, and standards for the applications, support, and development team.

In addition, will assure complete and accurate documentation of all new and existing systems.11.

Understanding of Agile and Scrum concepts, and how to apply them in a support organization12.

Proper priorities management which results in delivery of decreased risks, maintain compliance, increase productivity, increase revenue, and decreased costs.13.

Buy and build expedient system solution recommendations that lead to significant speed of service, cost savings/revenue generation, application performance, and longevity.14.

Perform any other related duties as required or assigned.EDUCATION AND EXPERIENCEBroad knowledge of such fields as accounting, marketing, business administration, finance, etc.

Equivalent to a four-year college degree, plus 8 years related experience and/or training, and 5 years related management experience, or equivalent combination of education and experience.

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