Senior Manager, Global Trial Manager

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change.

We bring a human touch to every treatment we pioneer.

Join us and make a difference.

Position Summary / Objective

• Provides strategic and operational leadership of clinical research studies to ensure delivery on time, within budget, and of high quality in compliance with ICH/GCP, Regulatory Authorities’ regulations/guidelines, and applicable SOPs/WPs.
• Independently leads complex, large, global in-house or outsourced, Non
  – Registrational Data Generating or Registrational Data Generating trials/studies at any point in the life cycle of the trial/study (i.e.

  start up, maintenance, or close-out).

• Acts as the primary operational contact for the study and leads the cross
  – functional global team for execution of the study.
• May provide operational leadership of one or more cross-functional Study Team(s) and/or performance and quality oversight of one or more Contract Research Organization (CRO) teams and vendors.
• Has high global organizational impact and influence, and significant impact on function and Study Team.

Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned.

Position Responsibilities

Responsibilities involve a combination of execution and oversight, dependent on the sourcing model, to ensure deliverables and may include, but are not limited to, the following:

Project Management

• Directs and delegates to the assigned Global Trial Management Staff as applicable
• Drives study execution utilizing available performance metrics and quality indicators and study milestones and drivers
• Oversees clinical monitoring quality and adherence to established processes and plans.
• Develops, manages, and maintains study deliverables (i.e.

  timelines, study plans, etc.) through collaboration with internal and external stakeholders using data and strong interpersonal influencing skills to make robust data driven decisions.

• Proactively identifies potential risks and develops/implements actions to avoid/mitigate and make the appropriate trade-offs of balancing risks with study deliverables and costs.
• Maintains/updates data as appropriate in project management tools including CTMS.
• Troubleshoots complex issues with little guidance and support.
• Informs operational program lead(s) and other leadership (as appropriate) on overall clinical trial plans, recruitment status, and raises potential issues/mitigation.
• Leads, develops, and implements cross-functional/global initiatives and best practices.
• Creates, maintains, and implements project management tools at the study level (e.g.

  actions, decisions, issues log and risk management plan).

Study Planning and Conduct

• Supports and oversees country and site feasibility/selection processes with use of robust data.
• Provides operational and strategic input into Study Team and study documents.
• Collaborates with CSO on global investigational product [IP] supply forecasting/management.
• Participates in the subject recruitment/retention strategy and related initiatives (e.g.

  recruitment material).

• Participates in clinical service provider (vendor) selection, specification development, and management/oversight.
• Oversees TMF set-up, ongoing quality review, operational oversight memo, and requests final reconciliation.
• Provides input to and reviews study training for Study Team, investigational sites, and vendors in collaboration with the Clinical Scientist.
• Provides input and communicates with the appropriate teams for response to country/regulatory and IRB/IEC.
• Proactively manages issues and information sharing with key internal/external stakeholders with use of standardized reports and other mechanisms.
• Highly proactive risk identification, contingency planning, innovative problem solving, and the ability to solve multiple problems with varying degrees of complexity for multiple functions and understands when escalation is needed.
• Oversees service providers without supervision.
• Leads Audit Response Team and CAPA and participates in inspections.
• Supports the development/management/review vendor scope of work (SOW), invoices, and accruals as per the contract, quality requirements, and budget.

Relationship Management

• Proactively develops and maintains collaborative relationships with internal partners/stakeholders across the multidisciplinary teams.
• Manages external partners including Contract Research Organizations (CROs), Academic Research Organizations (AROs), and other clinical service providers as applicable.
• Influences key stakeholders inside/outside of the team and capitalizes on established relationships.
• Creates realistic plans that clearly define goals, milestones, responsibilities and results.
• Maintains focus on strategic objectives while accomplishing operational goals.
• Places a priority on getting results with an emphasis on high quality outcomes.
• Holds self and others accountable for accomplishing goals.
• Develops and maintains effective working relationships with people across cultures.
• Encourages collaboration across teams, functions, and geographies.
• Ensures that conflict is handled constructively so that performance is not impacted.
• Displays a willingness to challenge the status quo and take risks.
• Responds resourcefully to changing business demands and opportunities, proactively looking for ways the team can contribute.
• Maintains optimism, support and composure in times of change, uncertainty, or stress.
• Executes/delivers on corporate objectives and drives goals.
• Leads global cross functional therapeutic programs.
• Creates global solutions for processes.
• Acts as mentor, driver, and motivator to Global Trial Specialist, Associate GTMs, GTMs, and others in the Study Team and function, especially during challenging times.
• Frequently encourages others to consider new approaches and ideas, avoiding getting stuck in a “one right way” approach.
• Models and promotes positive team behaviors in a cross-functional setting by inspiring and holding others accountable for accomplishing goals, building a culture of energy and commitment that challenges people to excel, recognizing and rewarding accomplishments, managing issues, and providing guidance/feedback on performance.
• Can be viewed as a SME by cross functional teams.
• May participate in company initiatives, leads continuous improvement initiatives, and shares knowledge where applicable.
• Provides guidance regarding company policies and procedures.

Degree Requirements

BA/BS or equivalent degree in relevant discipline

Experience Requirements

• Minimum 6 years of clinical study management experience of which at least 2 years should have been in direct multinational study management.
• Experience in leading global clinical trials and multi-functional teams.
• Demonstrated project management and organizational skills with strong presentation and communication abilities.
• Experience with electronic quality, compliance and CTMS systems.
• Experience in managing CROs experience is a plus.

Key Competency Requirements

• Demonstrated project management and organizational skills with strong presentation and communication abilities.
• Ability to see and understand how work at hand may have program or global implications and follows through to connect appropriate stakeholders
• Strategic clinical trial project management and study management expert.
• Intermediate knowledge of clinical trial forecasting, and financial management.
• Expert knowledge of ICH/GCP, regulatory guidelines/directives, and drug development and Clinical Trial Process (CTP).
• Proven success in using oral/written communication skills to influence, inform, or guide others.
• Fosters a continuous learning mindset.
• Computer skills
  – Microsoft applications including (but not limited to), Word, Excel, PowerPoint.
• Proficiency in study tools including electronic system skills – e.g.

  CTMS / eTMF

• Leadership/influence and negotiating management skills.
• Ability to effectively lead a cross-functional team in a matrix environment.
• Time management skills
  – ability to effectively multi-task and set priorities for self and assists others with the same.
• Has the command of the projects, the ability to zoom in and out as the situation demands and deliver high quality presentations to senior and executive leadership within and outside of BMS (as appropriate).
• Has critical thinking skills for problem solving and the lateral and strategic thinking capacity to drive the study(ies) and understanding the upstream, downstream and lateral implications of decisions that affect study outcomes and timelines.
• Proven problem-solving skills to address and overcome complex safety and compliance related issues during clinical program implementation and execution.
• Excellent negotiating and influencing skills.
• Adaptable and flexible—willing/able to adjust to multiple demands and shifting priorities and demonstrates ability to meet day-to-day challenges with confidence and professionalism.

Travel Required

Up to 25%

Describe Exposure to Any Hazards/Disagreeable Conditions in the Work Environment

N/A

Around the world, we are passionate about making an impact on the lives of patients with serious diseases.

Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.

We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles.

Applicants can request an approval of accommodation prior to accepting a job offer.

If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com.

Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

W e’re creatinginnovative medicines for patients fighting serious diseases.

We’re also nurturing our own diverse team with inspiring work and challenging career options.

No matter the role, each one of us makes a contribution.

And that makes all the difference.