Senior Enablement Manager – Sales Process

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what’s right, every day.

At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you’ll be loved by us, our customers, and the world in which we live.

The team

Our Marketing team creates world-class content and data-driven marketing solutions that communicate the value of DocuSign’s Agreement Cloud to reach more customers and help them understand the potential impact DocuSign can have on their business.

We design creative for a new business campaign.

Build worldwide digital experiences that touch millions.

Refine messaging around new product launches.

Organize captivating customer events.

Develop innovative social media campaigns.

Collaborate on playbooks and training with the Sales team. Marketing is the face and voice of DocuSign and plays a key, high-impact role in how we tell our story.

This position

DocuSign is growing fast and we are looking for people to join our high performance team who are excited to make a difference and help out wherever needed.

This position plays a key role in owning the strategy and delivery of enablement programs related to our sales process and methodology.

Enablement programs include, but are not limited to; eLearning courses, video tutorials, instructor-led webinars & classroom training, and change management efforts related to new processes or updates.

This role requires close partnership with our GTM Process, Operations and Strategy teams, as well as our Sales GTM leaders.

The mission of Global Field Enablement is to equip our field partners with the knowledge, skills, and tools they need in order to do the work of their lives.

Our business requires that Customer Success and Sales field employees consistently position, solution, and enable adoption of our technologies.

We help our customers realize the value found at the intersection of our products and their business initiatives.

We do this by partnering closely with Field Leadership, Product, Marketing, and Operations to identify, operationalize, and evangelize solution awareness, strategy, tools, and best practices.

The Systems Readiness team is focused on equipping our sales and success reps to be efficient and effective at leveraging the process and tools that we provide for them to be successful.

This position is an individual contributor role reporting to the Senior Manager, Solutions and Systems Enablement and is designated Flex.

Responsibilities

• Coordinate enablement programs for Sales and Customer Success teams on the process and methodology that DocuSign has implemented

• Develop and maintain training content on this process (documentation, video, eLearning, etc.)

• Collaborate with strategy and operations teams to provide input and influence on process related initiatives, making sure to represent the perspective of the end users

• Partner with other enablement teams to incorporate process content into larger enablement programs, especially including new hire onboarding paths and sales skills enablement

• Partner with business stakeholders to measure and drive adoption and impact of the process on our business goals

• Help to define feedback loops for content and program improvements

• Drive continuous reinforcement of process and methodology throughout the career of a sales representative

• Exhibit proficiency with our sales motions and plays, acting as a subject matter expert

Basic qualifications

• Bachelor’s degree

• 8+ years direct SaaS sales, enablement, or consulting experience
– working with a standardized sales process and methodology

Preferred qualifications

• Capable of breaking down complex ideas and making them easy to understand

• Proven experience working with employees at all levels of an organization

• Familiarity w/sales process and methodologies

• Ability to learn new concepts quickly and then train others

• Experience in building certification and coaching programs

• Strong verbal and written communication skills

• Comfortable working with global audiences

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $106,500
– $130,200 and eligible for bonus, equity and benefits.

Vaccination requirement (US)

DocuSign requires all employees to be fully vaccinated against COVID-19.

Therefore, to ensure the safety and well being of our employees and community, to support public health efforts, and comply with the Executive Order that applies to federal contractors, this offer is conditioned upon submission of written proof, prior to your start date, that you are fully vaccinated.

DocuSign will comply with applicable law regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

About us

DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements.

As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the worlds #1 way to sign electronically on practically any device, from almost anywhere, at any time.

Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify peoples lives.

And we help save the world’s forests and embrace environmental sustainability.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.

We encourage great talent who bring a range of perspectives to apply for our open positions.

DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.

We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.