Sawmill Market: Mercantile Café And Bar Manager

Description: Salaried Position starting at $45k annual with benefits.Located in Albuquerque, NM.

Working out of our Sawmill Market.At Heritage Restaurant Group, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded.

More importantly, employees at Heritage know that their work in preserving and advancing the state’s cultural heritage will benefit mankind now and in the future.Position Purpose: The is responsible for making sure that restaurant operations run smoothly by supporting a culture of service within the team.

They will oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies.

The Mercantile Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests.

This individual is responsible for the overall financials including revenue growth, labor costs and day to day expenses.

The Mercantile Manager is responsible for creating a strong team of servers that are well educated on the food and beverage of both locations.

This position will develop and manage a top-notch beverage program featuring classic cocktails and wines from around the world.

This position will develop recipes and hold trainings to ensure all staff is well versed in the beverage program at Mercantile.

This position will work directly with the Purchasing Manager to build appropriate par levels and inventories for each outlet.Supervisory Responsibilities: Café Attendants, Servers, Bartenders, Barbacks, Support StaffEssential Duties and Functions/Responsibilities/Tasks:* Work under direction of General Manager.* Communicate daily with Kitchen leadership regarding job assignments and required timeframe.* Maintain high level of positive and professional approach with employees, coworkers, and guests.* Perform interview, hire, disciplinary, and termination actions when necessary for team members.* Maintaining profitability of restaurant through forecasting and staffing, by performing daily tracking of payroll and revenue.* Communicate with General Manager, and other leadership etc.

on all upcoming events, promotions, new products, etc.* Drive morale positively as an accountable party to be present and visible to guests and team members.* Maintain a proper flow of service and FOH staffing levels during shift.* Monitor and critique food quality and service levels.* Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies.* Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.* Support the General Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems.* Work with the back of house team in your venue to ensure that all guest requests are met.* Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.* Resourcefully solve any issues that arise and seize control of any problematic situation.* Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.* Order supplies to stock inventory appropriately.* Other duties as assigned consistent with the functions of this position as needed at the property..

Requirements: * Excellent verbal communication and ability to multitask.* High school diploma or equivalent experience/training.

Four-year college degree, Hospitality preferred; or equivalent combination of education and experience.* 5 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred.* New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required.* Ability and willingness to work flexible hours including weekends, holidays, and late nights.* Ability to work on your feet for eight hours or more.* Knowledge of Restaurant Point of Sale systems.* Must be able to lift/push/reach for/carry 30+ pounds frequently.NM Safe Certified Businesses, Inspiring Our Communities, & Celebrating Local Artisans.Heritage restaurant Group is an Equal Opportunity Employer.PI136652190