Santander Holdings USA Inc: Branch Manager, Plainville, Ma

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits.

With a principal presence in the northeast U.S., Santanders retail division serves nearly 2 million customers and more than 5% of small businesses in the US.The Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch.

Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members.

Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships.ResponsibilitiesImplements strategies to reduce overhead, and is responsible for managing branch P & L.Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company.Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management.

Coaches and motivates branch team members.Participates in branch functions and community activities to promote the organization’s image and growth, ensuring that the Company maintains a strong local presence.Delivers exceptional customer service and coaches/motivates team to deepen existing customer relationships and acquire new customers.Manages performance of all branch staff.

Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch.Bachelor’s Degree in Business Management or equivalent field, or equivalent work experience3-5 years of experience Consultative, team-oriented sales personality with outstanding personal customer skillsDemonstrates the ability to generate sales excitement and acts as a coach and mentor to the staffProficient in Microsoft Word and Excel with ability to operate a variety of office equipmentExcellent verbal and written communication skillsSound risk decision making skills and strong operational proficiencyMeets compliance and audit requirementsDemonstrated supervisory abilities to provide constructive and positive feedback and manage performanceEstablishes and maintains effective working relationshipsAbility to manage, supervise, instruct and coachAbility to meet deadlinesAbility to make independent decisions and utilize sound judgmentAdvanced knowledge of all Retail and Small business products and services and fluency in business acumen and in SME creditHighly motivated and competitive with proven leadership quality and very goal drivenUnderstands all appropriate policies and procedures and process that impact work activitiesAt Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.

We actively encourage everyone to apply.Primary Location:Plainville, Massachusetts, United StatesOther Locations:Massachusetts-PlainvilleOrganization:Santander Bank, N.A.