Residence Manager (BCR331)

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey. VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth. VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work. Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school. Volunteers of America is an Equal Opportunity Employer/Vets/DisabledFUNCTIONThe residence manager is responsible for the daily operations and overall management of the residential program in accordance with Volunteers of America and the New Jersey Department of Human Services, Division of Mental Health and Addictions Services regulations and Commission on Accreditation of Rehabilitation Facilities (CARF) standards.MINIMUM QUALIFICATIONSThis position requires a master’s degree from an accredited college or university in a mental health related discipline, with two years supervisory experience. This position must possess a valid state driver’s license with a safe driving record that meets agency policy.PRINCIPAL RESPONSIBILITIESProgram oversight and staff supervision.Inter-agency coordinationProgram development and implementation of evidence-based practicesStaff development and/or training and supervisionFacility managementQuality assurance/Performance ImprovementEnsure completion of the comprehensive intake assessment and ongoing nursing assessments byappropriately licensed and credentialed staffIndividual, group and family supportive counseling and crisis intervention counseling Explanation to the service recipient of their rights and procedures in the event they areremoved or discharged from the residenceProvision of 24/7 on-call consultation and supportPerform all other duties as assignedCLOSING STATEMENT: Volunteers of America offers a comprehensive benefits package to help protect you and your family, top-notch training opportunities, and an energetic and professional work environment. Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.