Referral Program Manager – Cox Business

Primary Location: 401 N. 117th Street, Omaha, NE, USA Division: Cox Communications Job Level: Individual Contributor Travel: Yes, 5 % of the Time Schedule: Full-time Shift: Day Job Requisition Number: 2110717 VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND RELIGIOUS OBJECTIONS WILL BE CONSIDERED). The Referral Program Manager is responsible for managing external Referral Agent relationships within specified geographic areas (systems). Responsible for territory sales and quotas monthly through Agent sales channels. The ACM responsibilities include training, initiating promotional activities, auditing, proposals, pricing, order entry and verifying agent compensation and the distribution of promotional product collateral materials. PRIMARY RESPONSIBILITIES/TASKS Implements channel program and policies as directed by corporate leadership Recruits and manages local Agent relationships Facilitate monthly meetings, and provide reports to Agents on their results and trends Efficiently identify appropriate Account Executive to close sales leads that referral agents generate (when applicable) Host Agent events which would include networking and team building to build strong relationships Continually educates and trains Agents on Cox Business products and services to assure qualified leads Coordinate with corporate trainers/Sales Engineers to provide specific product training to Agents Scheduled meetings with Agents to align business goals between the Agent and Cox Business, and establishing plans of action for the Agent to achieve those goals Provides monthly/quarterly status reports of the success of the Agent program to leadership, upper management, and VPs Work with sales reps in agent engagement and lead follow up Monthly meetings with sales reps to review status of all working leads Work with sale managers to promote program adoption and success Have a working knowledge of Cox complex products including cloud Have a working knowledge of Cox sales process, capabilities, and implementation Develop boundary partner relationships essential to ensure program success Expected to meet a monthly sales quota(s) as set by leadership Introduce and train new hire Cox Sales Reps to the Referral program Follows set standards and procedures set by Cox Business Services Atlanta Effective utilization of the PRM and CRM tools provided by Cox Business Increase productivity and efficiency by working effectively with the Data Analyst team Performs other related duties as assigned by leadership. Qualifications: MINIMUM 5 years of experience in a related field (Marketing, Sales, Operations, etc.) Requires computer literacy and strong/expert knowledge of Microsoft Office Suites Excellent interpersonal, managerial, leadership, presentation, and collaborative skills to work effectively with teams and leadership throughout the organization PREFERRED BUT NOT REQUIRED BS/BA degree in related discipline strongly desired (i.e. Marketing, Business, etc.). Experience in telecommunications industry desired At least one year previous experience as a Sr AE Who We Are About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. About Cox We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.