QA Operations Manager

The Quality Area Manager supervises Inspection associates and manages the day-to-day operations of the QA inspection area within a distribution center.

The Quality Area Manager is responsible for the inspection of products from international locations in a warehouse/shop environment, and ensures that products meet all quality, safety, functional, workmanship, packaging, and labeling requirements.
Essential Duties and Responsibilities:
Supervisory / Management Responsibilities
Select orient, train, coach, counsel and discipline associates.
Develop associates to increase their capabilities and job performance.

Plan, monitor and appraise performance results.
Communicate values, strategies, and objectives.

Create a climate of openness, trust and respect for all associate.
Enforce systems, policies, procedures and productivity standards.
Maintain and keep accurate staff attendance, vacation, personal time off, sickness, funeral, and other attendance standards.
Initiate and foster a spirit of cooperation within and between departments.

Coordinate inspection activity with DC supervisors and managers.

Attend DC group meetings to provide inspection status and request help as needed.
Establish daily and weekly priorities, schedules and assign tasks.
Generate summary reports of tasks and inspection data.

Resolve and report quality issues
Ensure the work environment is maintained in a clean & safe status.
Ensure associates have the tools to perform their tasks, and are properly trained & certified to operate equipment.
Manage activities such as rework, inventory pulls, RTV coordination, hold notices, SCARs, etc.
Inspection Responsibilities
Develop inspection checklists from product specifications and engineering test reports
Perform random inspections of existing SKUs in DC inventory, as well as incoming products upon being unloaded from containers in a warehouse/shop environment.
Assure that the products meet requirements for quality, safety, function, packaging, labeling, weights, dimensions and workmanship.

This includes first article inspection processes following inspection checklists
Write inspection reports and maintain tracker status
Requirements
Job Qualifications
Education and Experience
Bachelor’s degree prefer
2-4 Years of QA management experience supervising inspection personnel (preferably in Distribution)
Experienced with Microsoft Office Word, Excel, Outlook
Effective verbal and written communication skills
Multi-tasking skills
Knowledge of business concepts
Supervisory & leadership skills
Knowledge of tools
Competencies:
Leadership
– Models the Company’s values and influences others to achieve individual or team objectives.
Communication
– Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely.
Initiative
– Approaches work objectives with a sense of urgency and a dedication to exceeding performance expectations.
Problem-solving/Decision-making
– Accurately identifies problems, issues and opportunities, collects data to draw conclusions and chooses a course of action based on facts.
Planning & Organization
– Establishes courses of action for self and others to ensure that work objectives are met.
Policy Compliance
– Manages in accordance with Company policies and procedures and promotes compliance in others.
Physical and Safety Requirements
The ability to lift up to 50 lbs.

Ability to stand, walk and/or sit for long periods of time.
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
About Harbor Freight Tools
In 1977, Harbor Freight Tools was started as a small family-owned business.

We made a commitment to provide working people with great quality tools at the lowest prices.

And for over 43 years, Harbor Freight Tools has done just that.

From hand tools and generators, to air and power tools, from shop equipment to automotive tools, Harbor Freight offers more than 5,000 tools and accessories at quality levels that match or exceed competing brands, but at prices that are up to 80% less.

All while developing and launching over 1,000 new tools each year.

We’re not your typical retailer.

We’re a team of high-achievers, who have a passion for excellence and continuous improvement and obsess about getting things done.

We’re also equally committed to doing the right thing and giving back to our community.

And for us, collaboration is the golden rule.

We’re a 43 year-old, $5 billion company with over 1,100 stores, opening 2-3 new stores a week with over 40 million loyal customers and growing.

If you are looking for a not so ordinary and highly rewarding career opportunity, we would love to talk with you.

Delivering Value to the Hardworking Since 1977.