Property & Casualty Insurance Account Manager

Zinn Insurance, an Alera Group Company is seeking a Small Business Account Manager to join our Commercial Insurance Service team Who is Zinn?

We are a thrird generation Independent Insurance Agency, providing both Commercial and Personal Insurance solutions to the Lebanon and surrounding counties; we can create an insurance solution tailored to our clients’ individual and specific needs.

With cutting-edge technology and access to more than 60 carriers, we are positioned to provide solutions-based resources that continually meet Clients’ unique and evolving needs.

For more information, please visit us online at www.zinn.com As an Account Manager, your primary responsibility is to serve as the day-to-day expert on a mixed book of Commercial Lines business (premium threshold averages less than $25k) and be the primary point of contact for Clients.

The Account Manager will assist in preparing and negotiating renewal documents, maintaining client databases, records management, project-specific assignments, and other responsibilities supporting the Client.

In this position, successful candidates need to maintain a positive attitude and provide a high level of support in obtaining, maintaining, expanding and servicing our Commercial Lines Clients.

Responsibilities Take ownership and responsibility for the client relationship to assure client retention and loyalty.

Oversee all aspects of client service to make sure requests are fulfilled accurately, promptly, and professionally Make sure claims are settled quickly and fairly.

Earn the confidence and respect of the client and their management team to be the first point of contact for clients after the sale.

Keep the Producers free to focus on attaining new clients for the team.

Support the Producers in attaining business.

Cross Service within the department as needed.

Grow and develop your insurance knowledge to the highest level possible.

Make sure client’s risk exposures are identified and insurance solutions are secured and/or recommended through the risk management process.

Prepare and process all requests for mid-term certificates of insurance, endorsements, and auto identification cards Request endorsements and policy changes from insurance company.

Handle the administrative and technical functions of an assistant if that role should need to be met on the assigned clients.

Review, analyze, and market applications to carriers.

Make market recommendations to Account Executive/Producer.

Negotiate with carriers to create the best combination of coverage and premium.

Prepare quotations, coverage summaries/comparisons, proposals and recommendations needed to ensure client/prospects understanding of coverage.

Qualifications Must be a teachable team-player Minimum 2 year(s) of work experience in Property & Casualty and customer service preferred but not required State Property and Casualty Certifications & Licensure or obtained within the first 6 months of employment Proficient in MS Office Suite Equal Opportunity Employment We’re an equal opportunity employer .

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you’re a California resident, please read the California Consumer Privacy Act prior to applying.

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Keywords: Insurance Account Manager, Location: Myerstown, PA
– 17067