Wild Leaf
Wild Leaf is looking for a dedicated, full-time, Project Coordinator, who will be responsible for coordinating all new and existing client onboarding and scheduled projects.
This position will work closely with the in-house Inventory Control Specialist to ensure all consumables and ingredients for projects are on-hand prior to the scheduled production date.
We are looking for someone who is a natural leader and is committed to delivering high quality service with high-performance results.
We are looking for you to take charge of projects and to confidently navigate competing deadlines in a fast-paced environment.
Bring an entrepreneurial spirit and come grow your career in a fun, inclusive, and established business that is supportive with lots of opportunity for advancement.About Wild LeafWild Leaf is an established and rapidly growing co-packing facility located in Baltimore, MD.
Wild Leaf produces and packages ready-to-drink beverages for a variety of brand owners in the retail place.Wild Leaf has continued to expand its team and clientele base year-after-year and expects to continue its growth through training, developing, and opening opportunities to its team through career advancement.Key Responsibilities+ Serve as the main point of contact (POC) for Wild Leaf customers and act as the conduit between the customer and the production team on all aspects once their project is on the production schedule+ Ensure that customers receive proactive communication leading up to their project being scheduled for production+ Work with Production Team to manage production runs on a projection plan, based on correspondence with new and existing clients+ Serve as primary point of contact for existing clients on repeat projects+ Coordinate delivery of customers’ inbound consumables and ingredients+ Schedule projects and communicate production dates with all stakeholders
– production team (internal) and the client (external)+ When necessary, c oordinate the purchasing of any ingredients (when applicable) with supervision from the Director of Production+ Ensure production team has all information for the project including batching sheets, pallet configuratio ns, inbound deliveries such as boxes, trays and cartons, etc.+ Work closely with accounting team to advise billable finished product and submit billable finish product count for billing+ Schedule and conduct plant walk-throughs with new or prospective clients as needed, sometimes bringing in the Owner or Director of Production+ Communicate and maintain contact with all clients regarding the status of projects+ Make bi-weekly production canning schedule available to in-house canning partners+ Work closely with Food Safety Team to conduct positive release process on all projects at completion before releasing to client+ Answer production phone line and respond to any production emails that pertain to projects and escalate as necessary+ Create, update, manage and share client e-folder in a cloud repository where all client specific documents are stored+ Follow established safety and security procedures+ Follow up with customers after project completion to ensure customer satisfaction+ Meet company established job performance standards, investigate ways to improve, and promote quality and productivity+ Identify and resolve problems in a timely manner; gather and analyze information skillfullyYour Qualifications:+ Bachelor’s degree preferred (ideally in Business Administration or Communications)+ 1-3 years of Account Management or Project Management preferred+ Prior knowledge of food production processes (specifically beverages), preferred but not a required+ PMP or other project management certifications are a bonus+ Proficiency with Microsoft products including Excel, Word, Outlook, databases and order-processing softwareDesired Skills:+ Works well in group problem solving situations+ Strong internal and external communication skills, both via email and phone+ Ability to speak clearly and persuasively in positive or negative situations+ Ability to respond clearly, concisely, and promptly to questions/requests via phone or email+ Ability to present information in both one-on-one and small group situations+ Excellent organizational and time management skills+ Ability to establish priorities, work independently, and proceed with objectives with little supervision+ Strong attention to detail, demonstrating accuracy and thoroughness+ Adaptable to changes in the work environment+ Punctual and dependable+ Strong customer service skills+ Ability to work on multiple projects at one timeYour Benefits:We invest in our people, support their growth through mentorship, professional development, and education opportunities.
We strive to offer a work-life balance, creating a culture that is people-focused and fun.
Here are some of the benefits you can expect as part of our team:+ Commission range higher than the industry norm+ Medical, Dental and Vision Insurance+ 401k matching program up to 4%+ Paid Time OffPowered by JazzHR