Program Management and Effectiveness – Vice President

Catalyst is a multi-year, multi-disciplinary, transformation initiative to establish an innovative and simplified global CRM platform for Commercial Banking’s front-office.

With over 3500 users across sales, data and business management, the platform is continuously evolving to further streamline and digitize the sales process.

Utilizing the power of Salesforce and the agility of our team, Catalyst drives sales effectiveness and empowers front-line bankers.

As a member of the Catalyst Program Management and Effectiveness team, you will work across functional areas to shepherd successful projects, rally teams to solve critical challenges, elevate operational efficiency and support the program in delivering the best solutions to our users and partners Job Description: Manage active projects across multiple functional areas by tracking progress and communicating statuses to stakeholders to help the organization take full advantage of opportunities Anticipate and eliminate roadblocks and proactively find solutions for issues, bottlenecks, and cross-project conflicts Develop expert-level knowledge of day-to-day tasks and deliverables to inform project scope, timelines, budgets, and dependencies Organize and lead effective meetings with clear objectives to help teams work together toward goals Partner with senior leaders to create executive-level presentations Align efforts across teams by driving visibility to the roadmap and program goals Support operational processes and controls to help drive a continuous improvement culture Identify process improvements and collaborate across the program and with senior leaders to minimize inefficiencies and drive operational excellence Cultivate collaboration across teams and foster a culture of creativity to promote innovation every day Qualifications: 6 years of experience as a project manager, program manager, or operations manager PMP and/or Agile (SAFe, CSM, CSPO) certification preferred Experience working in a fast-paced, start-up environment Experience implementing and structuring new scalable processes Ability to demonstrate a deep level of empathy and ability to connect with diverse individuals and teams to drive results while gaining trust High level of initiative and willingness to take ownership of projects and tasks, even when not directly assigned Strong attention to detail Strong organizational and communication skills Strong sense of responsibility and accountability Working knowledge of Salesforce, JIRA, Confluence, Microsoft Office Products Bachelor’s degree in a program or project management related discipline JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic.

JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce.

These requirements may include sharing information in the firm’s vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks.

Requirements may change in the future with the evolving public health landscape.

JPMorgan Chase will consider accommodation requests.Equal Opportunity Employer/Disability/Veterans