Product Manager – Data Platform

The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences
– like building a technology that will be a force for good.

A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it.

You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness.

All so you can do the best work of your career.

We believe every interaction is an opportunity.

Are we yours?
The Challenge

This is a fantastic opportunity for a Product Manager who loves solving challenging technical and business problems to build great user experiences backed by a cutting-edge lambda data architecture for enterprise analysts.

You will own the critical data platform product area within Qualtrics that powers every listening channel and analytics layer at Qualtrics.

For external customers, you will envision, build, and bring to market key experiences for bringing data into and out of Qualtrics, surfacing analytics, modeling data, and more.

For internal customers, you will play a key role in balancing internal and external feature asks across every product area at Qualtrics.

Because this position involves product development across multiple areas it requires a proven ability to collaborate with multiple teams while coordinating strategic initiatives across the organization.

Key Responsibilities
Translate world-class data architecture into consistent and predictable experiences across multiple teams.
Develop and grow the Qualtrics Data Platform suite of features for friction-free data modeling, importing, and exporting by data-oriented information workers.
Guide a team of developers, testers, and UX designers in building first-class platform services features
Engage with customers and internal preview users, and triage, prioritize, and address customer feedback for your area
Regularly present new product plans, demos, competitive reviews, and more to the leadership team
Contribute to the overall product strategy and roadmap, as well as stay in sync with end-user features and service infrastructure
Track all defined deliverables from conception through launch, leveraging established processes, tools, and communications mechanisms
Manage cross-group dependencies and risks to deliver on schedule and with world-class quality

Requirements
5+ years of product management experience delivering end-user facing products and services
Ability to wear many hats and learn quickly, and the temperament to lead a change in direction when needed
Think creatively and critically about product features, architecture, and capabilities
Innate curiosity and ability to self-start in an ambiguous and rapidly-changing startup environment
Strong project management, leadership, and cross-group collaboration skills
Excellent written and verbal communication/presentation skills through all levels of the organization, technical and non-technical
Solid understanding of web and mobile technologies, service operations at scale, and general ability to ramp up and go deep in new technical areas
Good problem-solving skills and ability to think strategically
Bachelor’s degree in Computer Science, business, or related field preferred

What Differentiates Us From Other Companies
Work life integration is deeply important to us
– we have frequent office events, team outings, and happy hours
Qualtrics Experience Program
– $1,500 for an experience of your choosing (eligible after a year)
We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
30 paid days off
– 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
We believe in sharing Qualtrics success which is part of the compensation for all employees

To learn more about what we value read about it directly from our employees Qualtrics Life stories