Product Design Manager

About the company:

Freedom Financial Network was founded on a simple idea: that our consumers should be empowered to make healthy financial decisions.

We take a people-first approach to empower our consumers to overcome debt and create a brighter financial future.

We focus equally on creating a diverse and inclusive environment where our employees can thrive and create human-centered consumer experiences.

About the role:

As a Product Design Manager, you’ll be responsible for hiring, leading, and managing a team of UX and UI Designers, and contributing to the design direction of the various products across the organization.

You’ll be a trusted and strategic partner to Product, Engineering, and other stakeholders across the enterprise and evangelize the value of consumer-centered design that leads to demonstrable business value.

You’ll ensure that the consumer experiences are simple, cohesive, inclusive, and meet a high bar of functional and visual design.

Job responsibilities:

Our people

• Hire, lead and develop a Design team of UX, UI, Visual, and Motion designers. 
• Provide day-to-day coaching and design direction to designers to innovate and deliver exceptional solutions across platforms (Desktop & Mobile).
• Guide the team to foster a shared understanding of the user-centric intersection between design, research, content, product, engineering, and business through continuous discovery habits. 
• Actively contribute and build a positive culture that focuses on timely feedback and growth of the team, while setting new standards in operational and executional excellence.

Our products

• Provide leadership, vision, and direction of consumer experiences across the various products and channels. 
• Lead design and holistic thinking across the various products and business units.

Our process

• Build strong relationships with leaders across the company to efficiently implement user experiences that are cohesive, inclusive, and well-informed.
• Drive a consumer-centric product development process and organizational culture, advocating for the user’s perspective and building user empathy.
• Evangelize consumer-centered design in the organization, deliver a UX vision, and a plan to execute.

Requirements:

Leadership skills

• Experience and proficiency in managing, coaching, and developing a high-performing team of designers.
• Is a servant leader who is motivated to build a culture and community by providing the structure, care, mentorship, and development that the team needs to flourish.
• Effectiveness in working across organizational boundaries to define, manage, and prioritize work.
• Demonstrates strong business acumen.

  Has a deep understanding of business needs, represents insights to the business, and provides actionable directions that influence strategy.

Communication skills

• Excellent communication, presentation, interpersonal, and analytical skills. 
• Ability to communicate complex interaction concepts clearly and persuasively across different audiences across the organization.
• Track-record of success working with a variety of cross-functional stakeholders and partners.
• Experience in evangelizing consumer-centered thinking across all levels, creating a vision, and aligning teams to execute it.

Why join us:

• We are a diverse group of individuals with a common goal of helping millions of customers achieve financial health. 
• We value each other’s opinions and prioritize what’s best for our customers.
• We value the “human” component at all levels
  – it is reflected in the services we provide and our internal supportive culture.
• We focus and invest in the growth of every individual.
• We live our values to care for everyone around us, act with integrity every time.
• Collaborate with everybody we work with, and get better at what we do every day.
• We’ve been recognized as one of the Top 100 Fastest-Growing Companies in the Bay Area for 2020.