Product Design Manager

We’re transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce.

Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour.

It seems simple, right?

Well, it’s more complex than that.

From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night…our efforts bring Instacart closer to being the operating system for the grocery industry.

OVERVIEW
Every year, people across the world spend nearly one trillion dollars on groceries.

It’s an industry that’s been around for centuries.

Food itself, however, has been a constant in people’s lives since the beginning of time.

Yes, sustenance is essential, but it’s also much more than that.

Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level.

It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time.

Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.

The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.

ABOUT THE JOB

We’re looking for a Design leader who will help shape and build the digital experience for our users while maintaining a balance in the whole 4-sided marketplace ecosystem.

As the Product Design Manager, you will work closely with Instacart’s cross-functional leaders to define product strategy and vision while growing a team of designers focused on building groundbreaking, meaningful user experiences.

We need someone who loves the challenge of creating great work within a fast-paced, ever-evolving technology startup.

You know what it takes to keep a team inspired and motivated in their work, and able to see how their individual contributions connect to the bigger picture – the company, and beyond to our end users.

You know that our success hinges upon the success of the team, and you’re passionate and proactive about encouraging them, coaching them, and offering critical yet constructive feedback.

ABOUT YOU

• 6+ years of experience in digital product design and/or service design
• 2+ years of people leadership experience, leading the work of UI/UX and product designers
• Experience with building, hiring and mentoring high performing teams
• Strong understanding of product-building areas including engineering, design, analytics, and user research/insights
• Ability to thrive and effectively communicate in a fast-paced, constantly changing environment
• You love developing cohesive and scalable Design strategies that can play out across numerous channels and mediums
• You display a human-centered approach to design that’s inquisitive, strategic and empathetic
• You lead with passion and vision, and you can energize others to deliver excellent results while keeping them happy and engaged
• Reliable self-starter who can provide leadership to multiple projects with minimal oversight
• Can push the team to explore new thinking and expand new interpretations of the Design brand to meet ever-changing company demands
• Friendly, supportive and collaborative

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Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates.

If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.