Plastic Surgery Office Manager and Sales Administrator

Job description:

Established Plastic Surgeon is seeking a bilingual (English/Spanish) Sales Administrator with a strong sales and administrative background for a successful and growing plastic surgery practice located in Linwood, NJ.

This practice is owned by a well-respected plastic surgeon who caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results in a down-to-Earth family-focused office setting. This practice specializes in facial and body procedures, skin resurfacing, fillers and injectables such as Botox, Juvederm, and more.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing “whatever it takes” to help the team grow. There must be a focus on driving sales and results coupled with an ardent desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable of working with tenured front and back-office employees and to command respect while maintaining a positive work environment. Exceptional relationship building ability as well as a desire to perform outreach to drive referral business is necessary.

Requirements of the Plastic Surgery Sales Administrator:

• Fluency (both spoken and written) in Spanish and English is a must
• Bachelor’s degree. Graduate degree in business or health care administration a plus
• Outstanding communication and presentation skills

• 5+ years of sales and/or sales management experience – preferably in cosmetic surgery office management or patient care coordination (PCC), med-spa, high-end retail, medical device, pharmaceutical sales, or similar – ideal candidate will be able to prove prior consistent results
• Belief in the power of cosmetic surgery to change the lives of proper candidates for the better
• Must be confident and comfortable presenting prices ranging from 3 to over 20 thousand dollars and asking for the order and closing the sale on the spot

• Knowledge of medical software like Patient Now or Nextech is preferred
• Ability to coordinate and conduct meetings

• Type accurately at no less than 40 wpm – 55 wpm a must
• Strong computer skills and knowledge of Microsoft Office software
• Excellent follow-up and organizational skills – an addiction to prompt task completion without compromising quality is a must
• Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must
• Willingness to utilize existing skills and talent, while simultaneously being open minded to the practice’s proven system and that of an outside consulting group specializing in practice development

Responsibilities for the Plastic Surgery Sales Administrator:

• Team Management – help to hire and train employees, plus manage them with a healthy balance between relationship-building and holding accountability. Report directly to the physician ownership as well as have oversight and training from an industry-leading medical practice consulting group which has overseen some of the most successful practices in the nation.
• Selling – Train with a top consulting firm to sell plastic surgery procedures to prospective patients through extensive phone conversations and live consultations. Comfort with quoting and selling procedures ranging from 3 to over 20 thousand dollars is necessary.
• Organization and Efficiency – Must be driven towards task completion and organization. Each week, the sales administrator will ensure the surgeon’s schedule and time is used to maximum efficiency, efforts are made to minimize cancellations and no shows, conversion/patient selection rates are high, patient flow is consistent, and the office flow is well orchestrated.
• Planning – Initially, the sales administrator will work with the surgeon to establish a 3-month plan as well as an annual plan – this will include sales and expense projection as well as budgeting, but also extend to big picture items including the build-out and development of an O.R. The doctor is seeking a leader, beyond a person to simply delegate work to, who can present and execute well thought-out ideas and plans.
• Daily Minutiae – like any practice, the administrator will be responsible for OSHA and HIPAA compliance, maintaining employee files and dealing with basic HR duties, meeting with vendors, referring doctors, website items, inventory, event planning and execution, filing, scanning, preparing medical charts, generally supporting the team working to assist the surgeon, etc.

Benefits for the Plastic Surgery Sales Administrator:

• Typical first year income $60,000 – $100,000 which consists of base pay and bonuses based on results
• With time, promotions in the title, base pay, and bonus structure can be earned
• Paid vacation and medical benefits or stipend provided subject to company policy
• Positive work environment
• Trust is placed to work independently several days per week
• Reasonable hours
• Opportunity to grow by working with a successful practice, but also with a larger practice training organization committed to the success and personal growth of every employee

PLEASE ENSURE YOU MEET THE REQUIREMENTS BEFORE APPLYING FOR THIS POSITION. OUR OFFICES WILL CONTACT YOU IF YOU ARE SELECTED FOR AN INITIAL INTERVIEW. PLEASE DO NOT CONTACT OUR OFFICES TO INQUIRE ABOUT THE STATUS OF YOUR APPLICATION. PLEASE INCLUDE A BRIEF COVER LETTER AND CURRENT RESUME AND PERIODICALLY CHECK YOUR “JUNK” FOLDER FOR CORRESPONDENCE FROM OUR OFFICES SHOULD YOU NOT RECEIVE A REPLY. WE APPRECIATE YOUR TIME AND CONSIDERATION.

Job Type: Full-time

Pay: $60,000.00 – $100,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:
As a medical practice significant precautions are always taken

Ability to commute/relocate:

• Linwood, NJ: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Sales: 3 years (Preferred)
• Administrative experience: 3 years (Preferred)

Language:

• Spanish (Required)

Work Location: One location