Personal Lines Competitive Analysis Manager

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Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years.  Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes’ 2021 Best Workplaces in Financial Services and Insurance list.

Our Culture

We genuinely care about each other, our customers, and the communities in which we operate.  Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives.  If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.

Support and execute on the Personal Lines competitive position in coordination with the Actuarial team. Act as subject matter expert relative to competitive analysis and competitor rates and rating plans. Use various tools which includes ISO data, HLDI and InsureQuote to ensure our competitive position allows us to achieve growth and profitability targets. Proactively manage results by line of business by identifying positive and negative trends and recommending strategies to improve performance.  Partner with Actuarial, Product Development, Advanced Analytics, Legal, State Filings, Claims, SBU, IT and other areas to identify and establish prices, implement changes to our rating plan and achieve the rate change schedule. Collaborate with Actuarial to initiate and execute on the model refreshes and provide recommendations to changes and/or additional variables to the rating plan.

• Responsible for the profit and loss for a given line of business and/or state and the rate review process for assigned states and lines of business. Collaborate with Marketing, Underwriting and Actuarial to understand market nuances. Perform detailed analysis for state and line of business rate reviews, to include competitive position, loss experience, mix of business, competitor business results and program changes. Achieve target due dates for filings.
• Submit information to State Filings, Business Services Unit (BSU), Legal, Underwriting, Marketing and/or Claims in order to implement a given rate, product or guideline change. Respond to state insurance department objections and ensure that filings are approved on time in order to achieve the rate change schedule. Provide communication to Agencies, Marketing, Underwriting and/or Claims for all rate and product changes; coordinate rate and product changes with BSU and Information Technology (IT). Develop complete requirements and signoff of Business Requirements and Systems Requirements documents.
• Develop, analyze and provide market insight for territory or agency reviews for assigned states and lines of business. Identify and communicates areas of adverse results, market opportunity and the combination of retention, production and storefronts needed in order to ensure growth targets in a given state and line of business.
• Research and analyze competitor rating plans to identify opportunity for leveraging various aspects of their plans to achieve growth and profitability results. Partner with leadership in appropriate business areas to design, refine and implement new or existing rating variables and coverages. Recommend inputs to the Generalized Linear Model (GLM) and structure changes to achieve improved growth and profit results.
• Collaborate with the Personal Lines Product Compliance Analyst in order to ensure that regulatory and compliance changes are most effectively implemented in assigned line of business and state.
• Support SBU areas by providing additional analysis and insights into business results, competitive landscape and competitive position.
• Analyze large datasets and be able to interpret data by leveraging external data (such as InsureQuote and PL Rating Aggregate reports) and internal query tools. Design and implement improvements in existing analysis and measurements.
• Create and provide educational materials and training programs for agents, marketing and underwriting to ensure thorough understanding of rate plan, product, underwriting guideline changes and related systems changes.
• Identify and analyze vendors in order to identify and include additional variables for us in rating. Coordinate data append and analysis of results. Recommend use for data depending on outcome of analysis.

Requirements and Qualifications:

• Strong technical underwriting knowledge
• Strong working knowledge of ISO circulars and bulletins and competitor analysis
• Ability to research independently
• Ability to research analyze coverage
• Ability to communicate needs and collaborate with core stakeholders to complete
• Ability to manage a project independently
• Proactive; driven; takes initiative
• Strong technical skills:  Excel, Cognos, SQL, Access and other similar applications
• College degree preferred.
• 5+ years Product Management or other insurance-related experience.
• The following experience is preferred:
• 5+ years specific line of business experience;
• 3+ years Risk Management;
• 3+ years Product Development

Required Skills:

• InsurQuote
• Access
• Excel
• Competitive analysis
• Project management

Selective is an Equal Employment Opportunity employer.  That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

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