Office Manager

Description

About KinderCare Education ®

KinderCare Education operates more than 1,380 early learning centers, and more than 560 Champions sites, supported by a corporate team of nearly 600 headquarters employees in Portland, Oregon. In 2019, KinderCare Education earned their third Gallup Great Workplace Award – one of only 39 companies worldwide to win this award.

• In neighborhoods with ourKinderCare ® Learning Centers that offer early childhood education and child care for children six weeks to 12 years old
• At work through KinderCare Education at Work™, family benefits for employers including on-site and near-site early learning centers and back-up care for last-minute child care
• In local schools with ourChampions ® before and after-school programs.

The IT team at KinderCare creates digital experiences that help working parents stay informed on their child’s early education and so much more. Headquartered in Portland, Oregon, KinderCare operates more than 1,500 early learning centers and employs more than 32,000 team members. In 2021, KinderCare earned its fifth Gallup Exceptional Workplace Award – one of only four companies worldwide to win this award for five consecutive years. Our devoted family of education providers leads the nation in accreditation and includes KinderCare® Learning Centers, KinderCare Education at Work®, Champions® Before- and After-School Programs. We keep this team online and help parents be where their kids are, even from the office.

The Manager – IT Center Growth (ITCG) leads a team of Project Managers to deliver a portfolio of new center openings and acquisitions. They provide oversight and guidance to the team in end-to-end delivery of KinderCare’s technology standards.

Key Responsibilities:

• Manage the resource assignments to ITCG portfolio projects and maintain team’s allocations in resource forecasting tools
• Partner with IT Portfolio & PMO governance in creating and driving meaningful delivery metrics
• Encourage team environment that fosters collaboration, knowledge-sharing, positive culture, talent growth and be comfortable with performance management to support successful delivery.
• Develop and monitor SMART annual performance goals and objectives for individuals and the team
• Collaborate with business partners by building great relationships and fostering trust
• Actively monitor portfolio risks to foresee/identify potential problems and proactively identify solutions to address in advance
• Ensure the business impact and project objectives are identified, reported on and managed at all times
• Serve as IT Leader or partner with IT Leaders on specific projects to drive decisions and outcomes when needed
Who you are:

• A highly experienced project management practitioner, you excel at finding the balance between driving PM discipline and meeting individual project needs.
• A servant-leader at heart, you thrive on leading high-performing individuals and view your role as ensuring that they are always fully supported and set up for success.
• As team coach, you recognize the diversity of capabilities within your team and leverage their experience and skills to mature and elevate talent.
• An activator, you run at challenges and simultaneously embrace change in the spirit of continuous improvement.
• As a trusted thought leader, you understand the unique needs of your customers/partners and build solutions that are scalable, sustainable, and aligned to KinderCare’s vision.
• A relationship builder, you recognize that partnership and collaboration at all levels is foundational for success.

Education/Skills/Abilities/Leadership Requirements:

• Demonstrated success delivering multiple complex IT Programs (application, infrastructure, web, etc.) on time, within budget, and with quality that meets or exceeds business customer expectations
• Proven effective and engaging leadership style, creating an inclusive team environment fostering growth and results
• Clear history of risk management and mitigation
• Excellent influence and communication skills, including navigating difficult conversations with stakeholders & staff and ability to explain technically complex concepts to non-technical stakeholders
• Proven ability to effectively manage team of stakeholders throughout the organization
• PMP Certification highly preferred

KinderCare Education employs more than 32,000 team members across 1,700 locations nationwide. Our devoted family of education providers leads the nation in accreditation and includes KinderCare® Learning Centers, KinderCare Education at Work®, Champions® Before- and After-School Programs, Cambridge Schools ™ , Knowledge Beginnings® and The Grove School®.

KinderCare Education is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.