Office Manager

Job Title: Office Manager

Department: HPS

FLSA Status: Non-exempt

Position Summary: Responsible for overall management of office site, including facility and equipment maintenance, day-to-day supervision of designated personnel, and payroll preparation. Facility liaison with all other locations, administration, vendors and third parties.

Requirements:

Education: High School diploma or equivalent experience required. Bachelor’s degree in Business Administration or a Health care related field preferred.

Skills: Good interpersonal skills, ability to work well with patients, physicians and staff, ability to follow established office routines and policies.

Experience: Experience in word processing and spreadsheet software (Microsoft Word, Lotus and Excel) preferred. Three years supervisory experience in a medical office setting preferred.

Certification: n/a

Essential Functions of the Job:

• Assists with interviews, hires, evaluates, and disciplines direct reporting staff.
• Handles all patient and visitors concerns and assures timely resolution.
• Supervises the daily cash collection and time of visit payments.
• Develops daily operating policies, protocols, procedures for site; trains staff and implements policies. Monitors compliance, coaches and cousels staff and re-trains as necessary.
• Provides day-to-day supervision for all staff working at facility.
• Allocates work among staff and assures that work is completed within appropriate time frames.
• Prioritizes tasks and keeps staff informed of priorities.
• Orders supplies for facility.
• Timely submission of all pre certification requests.
• Monitors performance against budget and takes corrective action as indicated.
• Prepares payroll for facility staff and prepares weekly work schedule for all facility staff.
• Acts as liaison for facility and staff with all other parties.
• Assures that facility is well maintained and that all equipment is maintained and serviced appropriately in accordance with regulatory requirements, etc.