Metropolitan Transportation Authority: Product Manager, Pensions

The product teams are largely multi-functional and follow newer methodologies such as Agile and DevOps.

Staff are assigned to product teams, some long-term, and some as needed for the short term.

The teams may at times include, IT security, project management, client services, and other specialists in addition to traditional applications staff.The Product Manager is responsible for developing and maintaining an assigned product or products of MTA Human Resource applications and in essence owns the product life cycle for these products.

The Product Manager is responsible for managing technical IT staff assigned to design, build, and maintain one or more application-based and/or infrastructure-based products.Responsibilities Enterprise Product Planning Lead a team of multi-functional technical staff planning, building, and maintaining application and/or infrastructure products Lead others, as appropriate, and when necessary, that will consist of one or more agile coaches, data analytic researchers and other digital transformation personnel Leadership Provide leadership in development of inter-team communication and cohesiveness; sustain culture and supporting assigned staff during organizational growth/changes.

Provide direction on evaluation, selection, implementation, and maintenance of information systems for their assigned products, ensuring appropriate investment in strategic and operational systems.

Human Resource Management Attract, develop, coach and retain high-performance team members, empowering them to elevate their level of responsibility, span of control and performance in conjunction with the IT Workforce Planning & Workload Management office.

Build staff expertise and competence to meet evolving demands within the Enterprise Product Management unit.

Financial Management Demonstrate consistent understanding of funding, communications and systems; recommend timelines andresources needed to achieve the program goals.

Collaborates with IT Business Management Services to identify procurement contracts to support program related activities.

Strategy & Planning Assesses and makes recommendations on the improvement and re-engineering within the IT Department and work with the stakeholders at keeping the total cost of ownership down.

Promote the use of employee self service and mobile connectivity within products to reduce the reliance of paper.

Automation of business process creating in-line forms and approvals, reducing the reliance on manual approvals that could be untimely.

Acquisition & Deployment Coordinates and facilitates consultation with stakeholders to define business and systems requirements for new technology implementations, developing business case and cost justifications for such initiatives.

Provides direction on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.

Advises MTA IT management, as information becomes available, in the changing trends and emerging technology and their potential use within the MTA.

Directs the development of the analysis required to determine if Information Technology projects should follow a “Build” (develop with in-house staff) or “Buy” (cloud or packaged solution) methodology.

Manages the development and implementation of new modules within assigned products.

Advises on the selection, prioritization, development and implementation on products as they relate to the selection, acquisition, development, and installation of MTA IT applications and infrastructure.

Management and Oversight Participates in overall business planning bringing a current knowledge and future vision of technology and systems as related to the company’s goals.

Responsible for leading and reporting on various product progress and deliverables ensuring that the IT needs of the MTA are met on time and within budget, including identifying weekly, monthly, and annual performance targets to show progress on IT product work.

Ensure continuous delivery of product services through oversight of service level agreements with end users and monitoring of product performance.

Responsible for the recruitment, development, motivation, training, and retention of a diverse and high performing multi-level IT team professionals, conforming to budgetary objectives and Human Resources policy and programs in conjunction with the IT Workforce Planning & Workload Management office.Develop business case justifications and cost/benefit analyses for IT spending and initiatives keeping customizations to a minimum and total cost of ownership down.

QualificationsKnowledge of Peoplesoft HCM and associated Application Development technologiesSuccessful track record in design of software systems to meet the current and future needs of a complex transportation organizationPrior experience with payroll and/or pension modules preferredVerbal/written communications skillsFinancial/budgeting planning and management experience a plusAbility to fit in with the constant shifting needs and demands of the business DepartmentsEducation and ExperienceA Bachelor’s degree from an accredited college in Computer Science, Business Administration, Engineering, Finance or Information Services (or the equivalent of education and progressive responsible experience)A minimum of 10 years of Information Technology experience with at least 4 years of progressive IT managerial or leadership experience.Other InformationAs an employee of MTA Headquarters you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379 (this figure is subject to change) per year or if the position is designated as a policy maker.How To ApplyQualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.If you have previously applied on line for other positions, enter your User Name and Password.

If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a User Name and Password; then click on the REGISTER button.Equal Employment OpportunityMTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.