Mast Global
DescriptionWhy should you join L Brands and Mast Global Logistics?Mast Global is a wholly-owned division of L Brands-Mast brings together the production and sourcing, logistics, and informationtechnology functions for the enterprise.
Together, Mast Global is the enginethat powers L Brands by providing solutions that help to ” Make, move andenable” our world-renown products and brands: Victoria’s Secret, PINK, Bath andBody Works.
Our associates are our greatest asset.
That’s why it is ourcommitment to ensure talent the growth, development and recognition of ourpeople is always a top priority.What skills to bring to the job:A record ofsuccess and a passion for talent development.High level of credibility in advising partners and brands foroperational excellence, now and for evolving business needs.
Dedication to safety and L Brands corevalues.What you will love about this job:Personal andprofessional growth; develop your leadershipskills and logistics expertisewith a world class specialty retailer.Help develop individuals and the organization grow and for futureopportunities.
Influence cross-functional leaders to implement a ” Best practices”approach toachieve supply chain excellence from factory to customer.Position Summary:The OperationsSupervisor serves as the frontline connection between business success andcustomer experience through enabling top associate performance and operationalresults.
Casts a positive shadow as a leader; by consistentlydemonstrating and advocating L Brands values.Key Areas and Tasks:Coaches and Develops for Success 50%-Consistently spends time on the floor to ensure appropriate knowledge of thework being supervised Recognizesthe contributions of others through direct feedback and various recognitionprograms Conductsmethod observations based on the required cadence for all associates Coachesassociates to maximize performance using established coaching methods Providesfeedback to associates focusing on behaviors and results that drives learningandperformance Follows-upwith associates to assess progress on action plans and determine next steps ConductsMonthly Performance Reviews with each associate-Administers and manages the corrective action process when necessary Seeks to understandassociates’ professional goals and provides development opportunities as appropriate Activelypursues opportunities to grow and develop personally Conductssafety observations in accordance with the required cadenceSuccessfully Executes Business Objectives 20%-Understands business and departmental objectives; develops and executesappropriate plans to achieve desired results in a timely manner Developsand implements the appropriate labor plan based on forecasted units and hours Proactivelymonitors, communicates and reacts to departmental changes/issues Ensuresassociates have the resources and tools needed to perform their jobsuccessfully Ensuresthat problems are solved within scope of responsibility; brings forwardproblems with potential solutions that require additional authority orassistance Isproficient in the jobs in the department and the department overall-Continuously seeks to improve systems, processes and methods Identifiesnew opportunities for innovation Remainsagile to the dynamics of the business MonitorsWarehouse Management (WM) system and associated outputs; handles related issues Supportscompany goals and initiatives by facilitating the understanding and acceptanceof changeinitiatives through their associatesFosters an Open, Supportive Environmentwhere Associates feel Connected and Our Values are Displayed 20% Devotesconsistent time and energy to establishing and maintaining relationships withassociates Connectswith each associate every day; sustains a high level of visibility andapproachability Enables anenergizing and fun work environment by: Displaying a positive and optimistic attitude Sharing appreciation for others contributions Celebrating milestones Providing associates with on-the-spot recognition (formal or informal) Providing positive reinforcement (behaviors) Solicitsand is open to feedback from associates Respondsto associates inquiries and issues ensuring appropriate and timely follow-up iscompleted Conductsdepartment activities that allow associates to feel connected and informed Sharesappropriate and timely information with associates, peers and leaders Utilizesmost effective media or method of communication (shift pass off meeting; Talking to peer vs email) Maintainsa clean and safe work environmentCompletes the Essential AdministrativeTasks 10% Generates,reviews, validates and actions various reports including Labor Management (LM),Kronos, departmental productivity/accuracy, safety and other vital reports Works withassociates to resolve issues such as pay, time off requests, etc., leveragingHR Direct,support staff and others as necessary Addspertinent information to safety incident reports via SAP Preparesfor and attends daily, weekly and monthly meetings as appropriateQualificationsPurposeServes as the frontline connection between business success and customer experience through enabling top associate performance and operational results.
Models and advocates consistent demonstration of L Brands values.Qualifications-Bachelor’sdegree in related field or equivalent experience.-3-5 yearsof distribution or management experience.
Experienceleading non-exempt associates.An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.
We only hire individuals authorized for employment in the United States.