Marketing Project Manager

The Project Manager drives workflow and execution of all projects on behalf of our non-profit clients.

He/she serves as a primary contact for internal team members and outside production vendors and leads projects from concept/strategy through flawless execution on time and on budget.

The Project Manager must be able to balance multiple personalities, extremely quick deadlines, extensive client demands with an attention to detail and an eye for quality.

Essential Functions: + Serve as primary workflow manager and coordinator of marketing & fundraising projects including, but not limited to direct mail, digital advertising, social media advertising, email marketing campaigns, collateral marketing pieces, and website landing pages.

+ Plans, schedules and controls project activities toward defined scope and objectives, applying strategic thinking, technical and project management skills to satisfy project requirements.

+ Develops project plans including budgets, time and resource allocation and timelines.

+ Works with internal multi-functional teams (client services, strategy, production, creative and media) to manage the project team by ensuring stakeholder involvement, encouraging interaction and defining and delegating responsibilities.

+ Works alongside the client service teams and acts as an additional point of contact with clients of assigned accounts/projects; facilitates proactive communication and issue resolution as it pertains to assigned projects.

+ Proactively communicate with client service team about production recommendations, risks, challenges and solutions.

+ Establish and work within standard processes, but yet adjust to yield the highest value for the effort – identify opportunities to streamline, avoid rework and duplication of effort, involve the right people at the right time.

+ Contribute to ongoing improvement of internal processes to allow for smooth execution of projects and improved efficiency across departments and project team members.

Position Requirements (Knowledge, Skills and Abilities): + Communication
– Effective verbal and written communication skills with internal and external customers.

+ Computer Proficiency
– Strong computer skills including all Microsoft products (Outlook; Excel; Word).

+ Job Specific Programs/Functions as Applicable: Workamajig (Project Management Software) + Congeniality
– Positive attitude, not easily discouraged, open to alternative views, accepting of coaching/peer input, and copes well even under pressure.

+ Customer Service
– Anticipates the needs of others as well as clients, acts upon those needs appropriately, and helps remove barriers to excellent customer service.

+ Innovation
– Pursues better ways of getting things done, models breakthrough thinking, acts as a change agent, and helps others manage through change.

+ Prioritization
– Proven ability to prioritize work and meet deadlines; works quickly without sacrificing quality.

+ Problem Solving
– Multi-dimensional planners and proactive problem solvers – able to anticipate obstacles to mitigate risk.

+ Project management
– Troubleshoots all job processes, manages timelines and inventory needs, anticipates issues, and effectively multitasks.

+ Reliability
– Can be trusted to meet deadlines, produce accurate work consistently, and follow through all tasks to completion.

+ Team Mentality
– Works in a coordinated effort with other members of the team in order to achieve overreaching goals, encourages collaboration, instills effective team membership in others, and allows for flexibility in how work is accomplished.

+ Job Specific Programs as Applicable – Google Analytics, Social and Search platforms, Adobe Creative Cloud.

Education and Experience: + Bachelor’s degree, preferably in Communications, Digital Media or Marketing/Advertising.

+ Minimum 2-4 years progressive experience in a marketing, or advertising agency setting.

+ Preferred: experience in creating, leading and developing marketing programs across multiple channels; experience with marketing automation platforms.

+ Up to 10% travel to client offices.

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