Location Manager

East Bay Tire Co. is looking for a Location Manager to join its team. We offer competitive pay PLUS bonus. Our excellent benefits package includes
medical, dental, vision, life insurance, long term disability, FSA, 401k plan with company match, paid vacation, paid sick and paid holidays in addition to
employee discounts! Come work for a stable leader in the industry that”s been in business for almost 75 years!

SUMMARY

The Location Manager is responsible for the profitability of a location. To achieve this, he/she must effectively manage the sales, service, mechanical and operational department personnel. He/she should have a strong knowledge of the market, and an in-depth understanding of the location”s financial data as well as strong customer relations skills.

RESPONSIBILITIES

Business Plans

The ability to create, implement, monitor, and ensure business plans are met according to company goals

Understand and effectively manage the location”s P&L

Meet monthly with the Board of Director”s to review forecasts and profits for the location

Work directly with the General Manager on making recommendations on both short and long-term business plans, sales promotions, and staffing needs

Sales

Directly responsible for achieving monthly and yearly goals

New Accounts

Evaluate and implement appropriate new sales techniques to increase location”s sales volume

Identify new opportunities within the market, engage decision makers through cold calling and close new business

Lead and manage sales team on sales calls on new accounts

Develop relationships with customers / recommend products

Current Accounts

Maintain relationship with current customers/recommend new products as needed

Update customer pricing based on cost changes

Create the annual location sales forecasts by estimating total sales, gross and operating profits as well as expenses for the location

Conduct ongoing meetings with sales personnel to plan and implement objectives for achieving sales and gross profits

Attend to customer complaints, ensuring that a high level of customer satisfaction is obtained

Design and recommend sales programs and set short-and long-term sales strategies

Actively support, encourage and motivate sales and service personnel daily to maintain high morale

Inventory

Coordinate with the Director of Purchasing the appropriate supply of inventory and ensure that all inventory is adequately stocked/forecasted

Responsible for physical inventory and accuracy (to include bin accuracy and loss of inventory accuracy)

Responsible for selling tires that needs to be moved/sold for new inventory

Analyze slow moving stock and make appropriate price adjustments

Analyze current market trends and adjust strategy accordingly

Service/Mechanical

Ensure the following is effectively met:

Service and mechanical orders

Billing

Customer Service

Fleet vehicles maintenance

Personnel

Hire, monitor and coach the performance of all personnel

Hold weekly sales meetings and conduct sales training

Oversee standards for all personnel conduct and performance

Coach and mentor employees to achieve peak performance and their career goal

Must be able to address employee performance/employee relations issues and come up with viable solutions (with guidance from corporate)

JOB REQUIREMENTS

At least five years in a sales/operations environment on a managerial level

The right candidate will be a leader and have a strong track record of successfully managing a location

Strong communication skills to deal with customers, employees and vendors, as they represent the company

Maintain the profitability of their location while controlling expenses and maintaining customer satisfaction

Grow the location”s sales volume and profits

Able to work closely with corporate office in ensuring policies and procedures are adhered to

A great work ethic is an absolute must

Needs to maintain a high energy level

Must be able to lead by example and have good decision making/judgment skills

Able to build and maintain lasting relationships with decision makers at all levels

Recruit, train and retain strong team members with emphasis on sales and customer service.

Demonstrated ability to convert prospects to customers; close deals

Solid experience in opportunity qualification, pre-visit planning, account development and time and territory management

Excellent verbal and written communication skills

Advanced computer skills with a variety of programs including Microsoft Word & Excel as well as inventory systems

Valid driver”s license required and insurable

Pre-employment drug test and physical exam required

Must be able to lift a minimum of 50 pounds

Bi-lingual not required but a plus

EDUCATION REQUIREMENTS

Minimum high school diploma or equivalent is required

College degree preferred. A strong background in business and mathematics is useful

Have a desire to continue ongoing education/training for professional development and for the location