LHC Group
Company Overview LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and home and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It’s all about helping people. Essential Functions Ensures that only qualified personnel are hired and that there are adequate staff to meet the client’s needs. Operates the location within the Company staffing model Verifies licensure, certification, background checks and credentialing as required by law and policy prior to employment and annually thereafter. On an on-going basis, ensures that meet all in-service and educational requirements annually and ensure maintenance of records to support competency of all personnel Ensure the training and use of E.V.V. (Electronic Visit Verification) by the appropriate staff to achieve the compliance with State requirements and Company goals. Ensures that all staff are orientated.To all aspects of their position and monitors for compliance with performance expectations. Acts as a liaison between staff, patients, the medical community, referral sources and their direct supervisor and home office to ensure information is shared appropriately among the LHC Team. Performs staff conferences as needed and mandatory in-services including but not limited to monthly staff/safety meetings. Ensures that performance evaluations are completed timely and identifies and implements methods of professional development as needed. If an employee is designated as DNR (do not rehire), ensures that this is entered into the HR system Ensures that client and employee records are maintained in compliance with regulations and policy and ensures confidentiality and security of client records. Documents all employee and client related activities in a timely manner. Supervises daily office activities to ensure that effective and efficient operations are in place to provide quality service and assist as needed, including timely answering of phones, customer service and timely acceptance and admission of clients Operates the agency so that it performs within budget and demonstrates week over week increase in billable hours. Reviews weekly operations reports, weekly metrics, productivity and agency financial statements to ensure the organization is on target with budgeted goals. Follows up, addresses issues, and implements action plans as appropriate to meet goals. Ensures compliance with billing and payroll timelines Ensures that all authorizations for services are obtained timely and entered into the billing system Ensures that clients are scheduled for authorized hours and that all schedules are entered into the billing system on a timely basis. Responds to and effectively deals with client and employee complaints and problems. Participates in the QAPI program. Ensures follow-up on any required action plans. Accessible and available during all hours in which services are being provided to clients All other duties as assigned. Education & Experience Experience Desired One Year of Home and Community Based Services management experience preferred. License Requirements Current driver’s license, vehicle insurance and access to a dependable vehicle, or public transportation. Licensed RN preferred. Skill Requirements Ability to work flexible hours as required to meet identified client’s needs. Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client. Able to work independently. Good communication, writing, and organizational skills. Equal Opportunity Employer – vets, disability. Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required. If permitted by state law, the company will consider requests for religious or medical exemptions.