Learning Manager

About The Chartis Group

The Chartis Group (Chartis) is a comprehensive advisory and analytics services firm dedicated to the healthcare industry.

With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, we help leading academic medical centers, integrated delivery networks, childrens hospitals and healthcare service organizations achieve transformative results.

We are comprised of uniquely experienced senior healthcare professionals and consultants who apply a distinctive knowledge of healthcare economics, markets, clinical models and technology to help each client address their most pressing issues.

We question everything and apply thoughtful and rigorous analysis to each challenge, issue and opportunity.

We are lucky to have extraordinarily talented people working in our firm – all brought together around our unifying mission, a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities.

In this way, we find that we are remarkably aligned with our clients.

And that has made for achieving some truly great things.

Role Overview

To position Chartis for continued growth, we are looking for a talented professional to join the firm’s Learning team.

We seek a Learning Manager whose focus will be to design, build, deliver and manage formal and informal learning opportunities for our ~480 colleagues, firmwide, focusing specifically on two of our business units.  The Learning Manager will focus on developing and delivering learning events for the firm and specific business units, working closely with the AVP of Learning, the Learning Team, subject matter experts and other key stakeholders, in addition to evaluating and managing current and future learning projects.

These learning opportunities range from in-person, instructor-led workshops to virtual synchronous and asynchronous learning options, across all relevant content for the firm.

Reporting to the AVP of Learning, this role is critical to the firm’s plans to deepen the development of our remarkable talent.

Responsibilities

• Manage the detailed design process of learning projects, creating the detailed design using scope, needs assessment and conceptual design as input; create design documentation, including instructional method, delivery vehicle, content and timing.
• Consult with internal stakeholders and subject matter experts to develop course content, building required content (e.g., PowerPoint decks, activities, case, facilitator and participant guides).
• Work with vendors to create/contextualize externally developed content for Chartis.
• Identify on-demand content for specific audiences to meet specific needs. 
• Facilitate learning in both classroom and virtual environments, managing the event while teaming with colleagues to push the participants to deepen their knowledge/skill development. 
• Evaluate learning events and suggest improvements based on survey results and input from participants, faculty and stakeholders. 
• Project manage all aspects of program design and delivery and manage the budget by program.
• Develop and deploy project communications, including (but not limited to) managing the business unit learning agenda/calendar and coordinating with others outside of the learning group as the point of contact (e.g., HIPAA training, compliance training).
• Research external learning solutions for select needs.
• Serve as subject matter expert on instructional design to business units, supporting their training plan development and implementation.
• Support the firm’s Learning Organization journey as we seek to deepen our collective culture of learning.
• Develop and maintain strong, collaborative relationships with colleagues throughout the firm. 

Qualifications and Desired Skills

• Minimum of five – seven years of progressive instructional design and facilitation experience within a professional services firm
• Bachelor’s degree required, focus on instructional design a plus
• Demonstrated understanding and application of adult learning principles
• Demonstrated expertise designing for and developing events in e-learning authoring tools (e.g., Adobe Captivate, Articulate, Lectora Inspire, Camtasia)
• Outstanding written and verbal communicator
• Thrives in a rapidly evolving, dynamic environment, high level of comfort with ambiguity
• Flexible and a self-starter; able to manage multiple projects and processes while remaining extremely detail-oriented
• Solution-oriented; creative problem solver
• Highly collaborative; equally effective as a project leader and a team player
• High level of proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
• Some travel required (e.g., firm meetings, learning event facilitation)