Knight Transportation
Primary purpose: Ensure all customers are paying full invoices within terms.
Credit Managers are responsible for working directly with customers and internal departments such as Billing, Operations and General Managers to establish proper set up, accurate billing/invoicing and prompt payments.Create and establish trust by building a personal and professional relationship with every customer through verbal communicationProvide accurate, complete, and specific data to ensure the customer has everything necessary to resolve issues quickly and pay within termsEstablish clearly defined timelines and expectations for research and work to be completed and have relentless follow up until money is collected within termsProvide transparency throughout the collection process by having constant communication with each salesperson and operations team member about all issues with collection and billingProactively communicate with operations team members regarding issues and aging of loads and involve them on problems they can help resolveEnsure that credits and debits are treated equally on assigned book, so book is truly “clean.”Send full aging’s to customers at least monthly to ensure customer is aware of all billed and outstanding invoices.Set an aggressive deadline for response from customer on aging so we can ensure payment within terms and allow Credit Manager to work through issues quicklyTake an active role in developing relationships with each biller for your book of accounts and know what is on the unbilled list to ensure loads are being billed timely and accuratelyAt Knight Transportation, our experience has shown that hard working, engaged individuals focus on solving problems and improving efficiencies, which is our greatest differentiator.
Our goal as an organization is to be the very best in our industry.
The best in profitability, returns, culture, growth, innovation and ideas.
Are you willing to take personal accountability, problem solve, grow and help others to do the same?
Then join a team that believes in everyone giving their best, honesty and mutual respect always and a passion for continual learning.KJL123