Institutional Account Manager, US Neurology, South Atlantic

Some opportunities happen only once in a lifetime – like a job where you have the chance to change lives.

At Alexion, people living with rare and devastating diseases are our Guiding Star.

We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives.

We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

This is what you will do:

The Institutional Account Manager (IAM) position is within our Neurology Franchise, gMG and NMOSD, a division of Alexion.

The IAM will be assigned a sales territory focused on Key Institution growth and expansion of their assigned Alexion brands and their approved indications primarily within Academic Medical Centers, Hospital Systems, and IDNs.

This individual is responsible for sales achievement and relationship development across the entire patient journey within aligned institutions, outpatient clinics, and surrounding hospital service areas.

The assigned Alexion brand will appropriately promoted and in-serviced throughout the entire institution with strong focus within the following disciplines and services: Neurology, Neurology Hospitalists, Infectious Disease, ICU/CCU, Transfusion Medicine, Rheumatology, Gastroenterology, Education Coordination, Physical Med & Rehab, Laboratory Services, Infusion Services, and Pharmacy.

This role will also serve as point person for roll out and implementation of all regional hospital focused initiatives.

You will be responsible for:

• Consistently achieving or exceeding sales objectives in assigned territory and be expected to execute tailored hospital selling in a competitive environment in a manner that drives results
• Creating and maintaining strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces impacting product sales
• Developing and maintaining strong in-depth clinical, technical, and scientific knowledge, and dialogue at a high clinical level
• Collaborating closely with stakeholders, including Regional Account Manager(s), TLL(s), SAL(s), MSL(s), FRM(s), Market Access, Diagnostics, and other respective Enterprise partners
• Requiring the ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology, including ability to compliantly triage inquiries to appropriate partners
• Demonstrating the ability to educate on the clinical approach to disease states, leading to a successful differential diagnosis and appropriate testing of patient populations
• Understanding and demonstrating proper use of products to clinicians in a Hospital environment after being trained
• Leading the implementation for our patient-centric partnership model which will include physicians, their staff, patients, clinics, and hospitals
• Tracking activities and submitting reports on sales activities accurately & on-time
• Proactively interacting with Alexion management to refine product and market initiatives
• Performing work in alignment with and adheres to all Alexion’s Code of Ethics and Business Conduct and Alexion policies and procedures

You will need to have:

• Bachelor’s Degree
• 6 years Biotechnology/Pharmaceutical sales experience, including 3 years biotechnology/Pharmaceutical sales experience calling on Institutions and hospital systems
• Effectively manages the complexity of systems approach and has developed multidisciplinary teams in Institutions
• Strong Institutional navigation and stakeholder influence mapping capabilities
• Ability to engage diverse specialties and disciplines
• Proven, documented track record for delivering consistent, Top-tier sales results in Institutions and hospital systems
• Ability to work effectively independently and in an interdependent, team-oriented environment on a consistent basis
• Demonstrated ability to successfully seek out and qualify leads and profile new accounts
• Ability to gain consistent access & develop strong, professional relationships for scientific exchange and promotion with healthcare providers in institutions, IDNs and academic centers
• Effective administrator who efficiently manages time, CRM tool, resources, and workload
• Effective verbal and written communication skills and organizational abilities
• Ability to travel within territory on a regular basis which will include frequent overnight and weekend travel
• Valid drivers license and clean driving record
• The duties of this role are generally conducted in a field environment.

  As is typical of a field-based role, employees must be able, with or without an accommodation to: travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer for you to have:

• Advanced or master’s degree
• Sales experience in the orphan or ultra-orphan area

Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines.

Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. 

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness.

The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, parental status (including adoption or surrogacy), pregnancy (including childbirth, breastfeeding, or related medical conditions), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law.

Alexion provides reasonable accommodations to meet the needs of candidates and employees. 

As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families.

Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.