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b’CAREER DESCRIPTIONnnnnJob DescriptionnnnnPrimary Responsibilitiesnxe2x80xa2 Provide GAS3 selling experience for DIY and professional customersxc2xa0nxe2x80xa2 Provide leadership and developmental coaching for store Team Membersnxe2x80xa2 Achieve personal / store sales goals and service objectivesxc2xa0nxe2x80xa2 Manage DIY services including battery installation, testing, wiper installs, etc.nxe2x80xa2 Ensure high standards of customer service including prompt handling of any complaints for product and operational standardsnxe2x80xa2 Understand levers to impact P&Lnxe2x80xa2 Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)nxe2x80xa2 Weekly scheduling processnnnSecondary Responsibilitiesnxe2x80xa2 Assist in backing up operations of commercial delivery programxc2xa0nxe2x80xa2 Provide DIY services including battery installation, testing, wiper installs, etc.nnnSuccess Factorsnxe2x80xa2 Act like an ownernxe2x80xa2 Superior communication and customer service skillsnxe2x80xa2 Ability to locate and stock partsnxe2x80xa2 Safety knowledge and skillsnxe2x80xa2 Parts and automotive system knowledge skillsnxe2x80xa2 ASE P2 certified or ASE ready equivalentxc2xa0nxe2x80xa2 Ability to execute and train advanced solution, project and product quality recommendationsnxe2x80xa2 Ability to source from numerous places including special order, FDO, second source, etc.nxe2x80xa2 Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY servicesnxe2x80xa2 Ability to execute and train inventory systems and store equipmentxc2xa0nxe2x80xa2 Ability to execute and train POS and Parts lookup systemsnxe2x80xa2 Ability to review and analyze P&L statementxc2xa0nnEssential Job Skills Necessary for Success as an Assistant General Managernxe2x80xa2 Working knowledge of automotive systems preferrednxe2x80xa2 Speak and write English (bi-lingual a plus); communicate effectively and build strong relationships with customers, peers and upper managementxc2xa0nxe2x80xa2 Use Microsoft software effectively (Word, Excel required xe2x80x93 PowerPoint preferred)nxe2x80xa2 Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentnxe2x80xa2 Ability to review and analyze business reports, such as profit and loss statement (P&L)nxe2x80xa2 Hold others accountable, inspect work quality and give feedback in a way that is inspiringnxe2x80xa2 Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Manager In Training up for Successxc2xa0nxe2x80xa2 2-3 years of experience managing a team of 10 xe2x80x93 20 Team Members in a fast-paced and highly dynamic retail environmentxc2xa0nxe2x80xa2 Successful experience managing profitability; proven financial and business acumennnnEducationnxe2x80xa2 High school diploma or general education degree (GED), Bachelorxe2x80x99s degree in business or a related area preferredxc2xa0nnnCertificates, Licenses, Registrationsnxe2x80xa2 ASE certification preferred, but not requirednnnPhysical Demandsxc2xa0nThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.nnnWork EnvironmentnThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.nnPosition is eligible for sales commission based on individual or store performance.xc2xa0nnnnAAPRTL’