Channel Control Merchants, LLC
Retail Assistant ManagerWe are Channel Control Merchants, an extreme value retailer with a unique, no frills buying experience. We negotiate the best price on closeouts, excess inventory, customer returns & salvage products to deliver excellent deals to our customers. “Excellent Deals, Dirt Cheap!” We have been in business for over 30 years providing our industry leading services to U.S. and international companies.We meet their specific geographic distribution requirements for resale by selling through our network of over 105 retail stores, or through export operations to over 40 countries worldwide.We have experienced significant growth in the last three years and we have aggressive plans to continue to expand in the coming years.The primary role of the Assistant Manager is to serve as a reliable back-up to the Store Manager. Together, the Store Manager and Assistant Manager are responsible for ensuring all aspects of running a safe, efficient, productive and profitable store are achieved. These responsibilities include, but are not limited to, the selection and training of all associates, the efficient handling of incoming and outgoing stock and compliance with all company policies and procedures. The Assistant Manager is also responsible for assisting the Manager in creating a work environment that is conducive to both the personal and professional growth of all associates by incorporating both the Creed and Core Values into the day-to-day operation of the store.· The successful Assistant Manager will be capable of working with little or no direct supervision, be computer literate will have excellent verbal and written communication skills, be analytical and have good decision-making abilities.· Understands and performs all functions of associate work-related tasks including: Softlines stocking, merchandising/display, sizing, pricing, dressing rooms maintenance and un-purchased merchandise returned to inventory. Hardlines stocking, merchandising/display, maintenance, sizing and pricing. Backroom, merchandising, maintenance, stocking and safety. Clerical procedures. Understands and practices great customer service· Assists Store Manager (at manager’s request or in their absence) in: Calculating labor percentages. Scheduling work assignments. Performing daily walk through. Register countdowns. Petty cash countdowns. Processing return checks. Going after change. Handles and disperses gift certificates. Insuring completion of new hire documentation. Store closings. Handling voids, associate sales and customer service/complaints. Handling phone calls. Morning associate meetings. Reading and responding to email. Understands, upholds and reinforces all store and company policies· Works with, and as the stock manager in opening stocks. Assists in overseeing and training associate work and standard operating procedures. Assists or performs (at mgr.’s request or absence) daily evaluations including ‘Instant Appraisals’ and conference reports. Effectively runs daily store operations for manager during their absence. Performs any other various tasks that is requested by manager or needed done· Weekly (Assists at manager’s request, directive or absence). Payroll and labor report. Schedule next week’s labor. Conducts interviews (when necessary). Petty cash report.· Associate/Customer accident or incidents reported immediately. Orders all necessary store supplies and fixturesJob Type: Full-timePay: From $40,000.00 per yearBenefits:401(k)Dental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:10 hour shift12 hour shift8 hour shiftWeekend availabilitySupplemental Pay:Bonus payEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: Multiple Locations