Front of House Manager

Opened May 2019, the Wave Resort in Long Branch, New Jersey is an elevated hospitality experience including upscale sleeping rooms with many oceanfront terraces, multiple restaurants and bars, a luxurious Spa, Salon, flexible oceanfront event space, and many other first class amenities. Overlooking the famed boardwalk and pristine beaches of Long Branch, the Wave Resort provides international travelers and Garden State residents alike with the first local high-end oceanfront experience.

Our values represent what we as a company strive to achieve every day. We strive to be Best in Class, to be Accountable, to be Solution-Oriented and to be Caring. Come ride the waves of the Jersey Shore and come grow with us!

Position Summary:

Assist in restaurant food operations. Maintain high standards of food, service, health, and safety, ensure the efficient and profitable business performance of the restaurants, and the optimal utilization of staff and resources.

General Requirements:

-Creates a fun, positive, and energetic environment.

-Tracks and maintains data regarding labor costs, food costs, waste management, and inventory.

-Adheres to company standards regarding portion sizes, cooking methods, quality standards, kitchen rules, policies, and procedures.

-Acts as a role model for employees by upholding all standards, policies, and operating systems.

-Trains and coaches FOH staff on operations, processes, and best practices daily.

-Assists the General Manager in business planning for the restaurant, key financials, as well as maintaining and growing sales and profitability.

-Educates and articulates product knowledge and ingredients benefits clearly to coworkers and guests.

-Attends manager meetings and is prepared to participate by actively listening and working towards a harmonious restaurant workflow.

-Achieves operations within budget and sets and reviews budgets with Senior Management.

-Establishes excellent guest service and satisfaction as a priority through personal example and follow-through.

-Handles guest complaints with a sense of urgency, poise, and good judgment.

-Ensures compliance with cash handling, safety/security, and Employee Handbook policies and procedures.

EQUAL OPPORTUNITY EMPLOYER & EQUAL HOUSING PROVIDER