Front Desk Manager

There is nothing more fun than going on vacation with family and friends, creating memories that will last a lifetime. At Marriott Vacations Worldwide, we are fortunate to bring our Owners and guests unforgettable vacation experiences to life. But, the fun is not just for our Owners and guests… our associates are encouraged to have fun too! Creating an environment they want to come to every day is a top priority. An environment that is comfortable, fosters teamwork, allows everyone to be themselves and most importantly reinforces #theMVWay – Our Culture of Fun!

Front Desk Manager

• Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
• Manages the Front Desk operation including Registration, VIP Registration, and Check-Out, as well as directly manage the Guest Service Agents.
• Position directs and works with managers and associates to carry out procedures ensuring an efficient check in and check out process.
• Monitors guest and associate satisfaction and maximizes the financial performance of the department.

Requirements:

• High school diploma, GED or equivalent degree; 2 years of progressive experience in a hotel Front Office operation.
• OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

What does MVW offer?

• Relocation Assistance Available!
• Competitive Pay!
• Medical/Dental/Vision/401K opportunities!
• Travel discounts!
• Credit Union Membership!
• Growth and Development Opportunities!

To stay current on job opportunities with Marriott Vacations Worldwide, follow us on social media!

Instagram: @mvwcareers
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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Experience:

• resort/hotel front office: 2 years (Preferred)

Work Location: One location