FirstKey Homes: Senior Field Manager

The Senior Field Manager (SFM) is responsible for oversight of all maintenance work orders and construction projects of residential rental homes in their assigned market.

This is a managerial position to hire, train and oversee a team of construction and maintenance professionals as well as building and working with a local vendor base.

The SFM leads a team in a production environment to accomplish company goals.ResponsibilitiesDirectly manage 2-6 employees and lead a staff of 20 construction and maintenance professionalsIdentify and solve operational issues in the construction and maintenance function of single family rental housingWork closely with other managers and the corporate staff to accomplish company goalsHave a deep knowledge of the scope of work required for renovation and maintenance of single family rental housingJob budget review responsibility for all jobs in the assigned marketAward all approved jobs to the contractors in their marketResponsible for all key performance indicators and metrics for construction and maintenance in the assigned marketConduct Field Manager and Field Associate training, counselling, and professional developmentMaintain and oversee a schedule of inspections for resident move outsManage the process of receiving, dispatching, and closing outwork order requestsManage a vendor base to complete assigned work orders and projects within the company’s expected pricing, quality, and timeframesNegotiate pricing on vendor-assigned workManage field team employees to complete work in a professional and timely mannerReview and submit change orders for variances to initial job budgetsManage the open work orders for the assigned market using the company’s software platform (Yardi)Update project and work order tracking systemsProfessionally handle and resolve resident issues involving work ordersReview and approve contractor invoices weeklyUpdate the local and corporate management teams on the status and progress on work orders and projectsCommunicate with the other property management team members on project completion status and upcoming move-in inspectionsQualificationsHigh school diploma or equivalent; college degree preferred7 years residential maintenance and renovation experience3 years management experience in a production environmentExperience with project management and related softwareSkillsAbility to read and produce reports using Excel and YardiDeep knowledge of local remodeling and maintenance vendors and market pricingGeneral knowledge of writing and evaluating project specifications and scopes of workAbove average ability to communicate with others, both verbally and in writingIntermediate computer skills and the ability to learn specialized softwareAbility to multi-taskKnowledge of the property management cycleYardi knowledge a plusWorking ConditionsIndoor and outdoor work in all types of weather conditionsMay sit or stand for several hours at a time; climb up and down stairs multiple times each day; and lift up to 50 lbs.Must travel throughout applicable market about 50% of the time.IND1