Event Manager

To sell and service hotel, services, and staff of the Hotel in accordance with the hotel business/marketing plans in order to meet or exceed budgeted catering sales department revenue goals.

They will assist and support business strategies as directed by the Director of Sales.

ESSENTIAL FUNCTIONS: (include the following.

Other duties may be assigned.)

• Exercise control of space allocations, F&B spend and contract details.
• Ensure all information is entered accurately on BEO (Banquet Event Orders) and all other hotel communication.
• Attend BEO and Pre-Com meetings as directed with all appropriate communication accurately prepared.
• Maintain accurate database of all information for relative contacts (organizers, third parties, influencers & end users).
• Provide feedback on market information to the DOSM on changing conditions, trends and competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff.
• Provide daily updates to the DOC on major business results and achievements.
• Propose and initiate when approved, new services and products for our guests.
• Perform a variety of other duties as assigned and responsibilities as requested by the DOC.
• Be responsible when entertaining on-property during site visits and familiarization trips.

  Seek guidance from DOC prior to expenditure.

• Consider F&B expenditure and costs.
• Give clear and accurate instruction to administration assistance.
• Lead by example in all areas of the hotel, executing Hyatt Regency Albuquerque standards when interacting with other colleagues.
• Prospect and support recruiting efforts for new potential associates for when positions become available.
• They will conduct regular department meetings always highlighting current and future goals and achievements.
• Update DOSM on any feedback on market intelligence.

  Provide reporting to the DOSM on key business booked, cancelled or periods of opportunity.

• Weekly telephone research professionally qualifying all local and regional outside sales calls.
• Appointments should be made where possible and specific information obtained prior to actual call.

  This also applies to potential cold calls (non-appointment and scheduled).

• Implementation of, unless otherwise specified by DOSM, a minimum of qualified outside sales calls (goal set by Manager) weekly.
• Assist the Director of Sales in the research and development of any annual business or marketing plans directly related to their market segments or territories.
• Submit required monthly/quarterly/annual reports to the DOSM and designated IMPAC personnel.
• Local community involvement as it benefits the hotel, via approved memberships in organizations.
• Assist Director of Sales in the development or research of pricing and policies

updating.

• Present a clean, pleasant professional image to project a positive polished appearance to potential guests and clients.
• Contribute and work as a “team” member in all facets of the position.
• Perform other services and duties as requested by the DOSM.

  Sales managers may be called on to host functions and participate in, conduct sales blitzes, travel and work extended hours to achieve departmental goals.

• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from it.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication skills with fluency in English required.
• Knowledge of group, social and corporate catering is required.
• Must be able to work a flexible schedule in order to meet all business objectives including early mornings, late nights, weekends and holidays.
• Previous knowledge of Envision is an advantage.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Develop and maintain an “active and inactive” trace card file depicting all outside sales and inside sales call activity.

  In addition, complete and file individual sales call reports in local offices.

• Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow up letters, etc.

  In conjunction with other office personnel, maintain accurate and up to date records of all sales department functions and transactions.

• Conduct hotel tours and entertain qualified potential clients in accordance with the company and property policies.
• Ability to successfully prospect and cols call; able to generate business leads and assist Sales Department in meeting goals and targets for optimum sales performance.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job.

Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.

The employee frequently is required to walk and reach with hands and arms.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, craw or lift.

Specific vision abilities required by this job include close vision, distance vision, and color vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts.

The noise level in the work environment is usually moderate.

QUALIFICATION STANDARDS:

Education:

Bachelor’s degree or equivalent combination of education and experience required.

Experience:

Two to four years related experience and/or training preferably in a catering/sales role; you must possess a minimum of 2 + years in a similar position in a similar environment to be successful in this role.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities.

To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.

All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Source: Hospitality Ventures Management Group