Company Summary
Join our team! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company’s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com
Job Summary
Essential Functions
- Directly supervises 2 or more employees in an escrow branch of substantial size or in a branch where the Branch Manager is frequently out of the office calling on clients.
- Has daily responsibility for scheduling and directing workflow.
- Conducts performance reviews and recommends hiring and termination actions.
- Implements new or revised policies and procedures.
- Performs audits and recommends corrective actions. Executes corrective actions.
Knowledge and Skills/Technology Used
- Prior experience as Senior Escrow Officer
- Knowledge of operations policies, procedures and legalities relevant to title industry
Typical Education
- Bachelor’s degree or equivalent combination of education and experience
Typical Range of Experience
- Previous experience as Senior Escrow Officer plus at least 3 years experience as supervisor in escrow or title operations/escrow product areas.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.