Environmental Services / Custodial Manager 2

Unit Description

Use your best in class housekeeping/custodial management skills to make a real impact on patient healing.

Exciting opportunity that is part of a large blue chip health system in North Carolina. Sodexo is seeking an Environmental Services/Custodial Manager 2 for Nash Hospital, part of UNC Healthcare in Rocky Mount, NC overseeing a team of 25 on Second Shift (2:00pm start time). This account is only an hour away from the heart of Raleigh. Nash Health Care is a non-profit hospital authority comprised of five licensed hospitals: Nash General Hospital, Nash Day Hospital, the Bryant T. Aldridge Rehabilitation Center, Community Hospital, and Coastal Plain Hospital. The successful EVS manager will supervise the custodial/housekeeping operations in a 365 bed, high traffic hospital. Overall ,will manage. train, lead compliance, tele tracking with FOSS, CARES, SHINE, and our other Sodexo programs. Must be results driven, understand employee engagement. The ability to work independently will be paramount for this position.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

-be responsible for driving client and patient satisfaction scores;

-provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;

-lead teams and departmental projects and initiatives;

-effectively manage the Unit Operating System; and/or

-support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

-have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;

-have customer service and/or guest satisfaction in a health care or hospitality;

-possess strong leadership skills and has the ability to work independently to drive program;

-monitor compliance and reach project target dates of completion;

-have experience effectively managing projects within agreed upon timelines;

-are results and safety driven;

-are proficient with computers and other technology

Learn more about Sodexo’s Benefits

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

-Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments

Basic Education Requirement – Associate’s Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.