Hudson Group
Purpose:Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.Full Time ? Charleston International AirportShifts: Open availability including weekendsJob Responsibilities:? Perform all responsibilities of restaurant team members ? Support the Restaurant Manager in meeting operational goals and execution ? Ensure Brand standards are met throughout shift including preparation of food and beverages ? Communicate shift priorities, goals and results to restaurant team members ? Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback ? Support the training of restaurant team members as needed ? Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift ? Communicate clearly with the next Shift Leader to help prepare him/her for shift ? Ensure Food Safety standards are met ? Manage Inventory throughout the shift ? Provide great guest service and coaches restaurant team members to do the same ? Schedule restaurant team members for shifts ? Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policiesKnowledge, Skills and Abilities:? Basic computer skills ? Fluent in spoken and written English ? Works well with others in a fast-paced team environment ? On time, demonstrates honesty and a positive attitude ? Willingness to learn and adapt to change ? Guest focused ? Ability to assist with training ? Problem solving ? Motivating others ? Standing on feet ? Repetitive motion including bending, stooping and reaching ? Lifting objects, ice, products, boxes up to 20 lbs. (if applicable) ? Wearing a headset ? Working in a small spaceEducation and Experience: ? A minimum of one year experience in the food and beverage industry. ? Previous leadership experience in retail, restaurant or hospitality preferred.Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we have the ability to help you find the job that is right for you. We recognize that our employees are a driving force behind our success! Our dedicated team enjoys an exciting and friendly environment!We invite you to learn more about our ?? Competitive Salaries ? Medical, Dental & Vision Insurance ? Company Paid Life Insurance ? Paid Vacation ? Paid Sick Time ? Employee Recognition Programs ? Advancement and Growth Opportunities ? On-going Training & DevelopmentHudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.#AF123