Sephora
POSITION SUMMARY
Manage and maximize business strategies for a district consisting of approximately 8-10 stores.
The District Manager is accountable for recruiting and developing their management and store teams, ensuring maximum profitability and compliance with company objectives and policies while focusing on the improvement of the client’s experience.
POSITION RESPONSIBILITIES
Develop strategies to maximize sales potential by accurately forecasting sales, ensuring that the staffing plans are in alignment with the business trends, and adjusting payroll accordingly.
Create action plans to increase profit and control variable expenses by evaluating the P&L monthly.
Understand the competitive retail landscape within the District and create opportunities to address business challenges.
Provide recommendations to the Regional VP/Regional Director for existing and new growth opportunities.
Be innovative within the district and share best practices to impact the performance of the entire organization.
Ensure that stores maintain and follow standard operational procedures, loss prevention policies and human resource guidelines.
Conduct store visits with the Store Directors and Specialists to evaluate and identify business opportunities to improve sales growth, profitability and client service.
Establish relationships with key FSC partners to ensure that your District’s needs are met and sales and profitability are maximized.
Ensures a strong bench of candidates by networking, recruiting, interviewing and selecting all management level candidates.
Executes succession plans to build bench and support company growth.
Ensure that Store Directors, Specialists, and Cast Members are trained in product knowledge and all required company training modules.
Appraise and acknowledge performance by delivering annual performance appraisals and merit increases.
Train, coach, motivate and lead the teams to deliver outstanding client service standards.
Provide strategies and opportunities for retention by conducting monthly one-on-one conversations with Store Directors and creating individual development plans for their continued growth.
Manage with integrity and honesty to support the Sephora culture and demonstrate and embrace our Company Values when interacting with company personnel and all outside brands and vendors.
Partner with Human Resources to conduct climate surveys; assess, and resolve all employee relations issues.
Support and collaborate with District Trainer to create a cohesive education strategy that meets company objectives and is tailored to individual store requirements.
Be innovative within district and share best practices to impact the performance of the entire organization.
Take initiative to make a difference in the organization.
Challenge the status quo!
REQUIREMENTS
3
– 5 years multi-store management experience in a highly complex, fast paced business environment.
Exceptional leadership and influential skills.
Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
Proven ability to lead and build top performing teams.
Proven ability to meet/exceed sales and profit goals.
Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
Ability to work a flexible schedule to meet the needs of the business.
Travel required 50-75%.
Proficient in basic computer skills including Windows, Word, and Excel.
Proven ability to manage time to execute multiple tasks and changing priorities.
COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris.
Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands
– including its own private label, SEPHORA COLLECTION.
Sephora’s curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more.
Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ.
Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world’s premier digital beauty destination.