Director, Security Engineering and Operations

Job Description: Were unique.

You should be, too.

Were changing lives every day.

For both our patients and our team members.

Are you innovative and entrepreneurial minded?

Is your work ethic and ambition off the charts?

Do you inspire others with your kindness and joy?

Were different than most primary care providers.

Were rapidly expanding and we need great people to join our team.

The Director, Information Technology (IT) is responsible for collaborating with management and peers to translate corporate business objectives into IT-related strategic and tactical business plans.

The incumbent in this role provides senior business leaders and IT management with overall information and technological positioning relative to the industry and corporate mission; ensuring cost-effective design, development, engineering, integration, implementation, testing, and maintenance of platforms/systems in support of the companys strategic business goals and information objectives.

He/She is responsible for preparing operating and capital budgets, presenting budget recommendations and justifications, and reviewing and analyzing performance against budget and performance goals.

The Director, IT is also responsible for developing and driving the IT strategy for the company aligned with business goals and needs.

This incumbent develops appropriate control procedure(s), serving in an ongoing partnership with business owners, maintaining knowledge of business operations, strategies, information requirements, and priorities.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Develops and leads IT strategies inclusive of tactics in support of ChenMeds business needs.

Oversees design, engineering, testing and release of IT related solutions.

Provides technology leadership in terms of making a feature release decision and provides hands-on leadership to resolve post release issues as needed.

Interacts with program sponsors, stakeholder, and various project members to ensure that specified business needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled.

Establishes and maintains a high level of client trust and confidence in the teams knowledge of and concern for clients business issues by staying current in new technologies and demonstrating technical expertise and resource management.

Cultivates and maintains productive working relationships with stakeholders.

Maintains staffing on the assigned organization(s); creates an environment that enables the staff to develop capacity for planning, assessment, implementation, and personal development in their work teams.

Accountable for project performance reporting status, change/s, metrics, risk, issues and dependency management to relevant stakeholders.

Accountable for managing any delivery related escalations.

Maintains current technical knowledge in assigned field and proactively identifies opportunities of improvement.

Oversees assigned specialty or function training within IT and business organizations.

Works with Leadership to outline strategic technology requirements for major capital expenditures that are recommended in future fiscal years, determined through a strategic planning process.

In alignment with the Companys growth and direction, provides overall financial direction in order to manage the development of budgets, controls, and measurements to monitor progress.

Responsible for own function(s), including hiring, disciplining, performance management, development, and training; manages and directs the efforts of the assigned team.

Develops and maintains effective and efficient workflow as well as, ongoing operations, including process modifications; communicates changes to other process owners and/or those impacted.

Identifies trends and sees that implementation of corrective action is complete; informs others.

Provides and maintains service-level agreements to meet or exceed customer needs.

Provides leadership in meeting ChenMed IT goals.

Drawing on knowledge of process, formulates or assists in formulating IT related policies.

Performs other duties as assigned and modified at managers discretion.

KNOWLEDGE, SKILLS AND ABILITIES: Highly-developed business acumen and acuity Understanding of technology directions, trends and strategic business impact on key client initiatives Innovative and strategic thinking capability; excellent influencing skills Dynamic leadership ability that can develop and energize a high-performance work team Ability to combine strategic business and technical direction, and translate concepts into actionable implementation plans Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding, for technical and nontechnical audiences Ability to exercise independent judgment and creative problem-solving techniques in a highly-complex environment using leading-edge technology Good business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions Ability to communicate effectively both verbally and in writing Effective, innovative optimization of leading performance standards Demonstrated skill in project management Demonstrated ability to understand and resolve external and internal customer issues Demonstrated understanding and utilization of financial data, corporate scorecard information, and key performance indicators to support process performance Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 20% of the time Spoken and written fluency in English This job requires use and exercise of independent judgment Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better.

Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve.

Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire.

With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.

Join our team who make a difference in peoples lives every single day.

EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Engineering, Computer Science or related field with expert knowledge of information systems required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis Masters degree in a related discipline preferred A minimum of 10 years related work experience as an IT professional and at least 3 years of people leader experience is required Experienced in Agile methodologies and environments In-depth experience in analysis, implementation and evaluation of IT systems and vendors