Director, Operations

Director of Operations

About ApolloMD

ApolloMD is a privately held, clinician-operated multispecialty practice partnering with top hospitals, teaching facilities and health systems across the country. With more than 30 years of experience in emergency medicine, hospital medicine, anesthesia and radiology, ApolloMD has grown into one of the most successful firms in the practice management services industry, treating millions of patients each year. ApolloMD has held firm to the principles that are the foundation of its success. Read more about us: https://apollomd.com/hospitals/about-us/.

Job Description

The Director of Operations (DOs) is an instrumental part of our practice management and support team. Our DOs work closely with our clinicians to ensure that they have the resources and workflow to meet the expectations of our hospital partners. DOs facilitate recruitment, credentialing, onboarding, scheduling, and payroll functions for our clinician teams. Experience in clinician services and practice support, including all areas of business logistics, practice finance, and customer service are vital skills. The Director of Operations focuses on hospital wide initiatives and works closely with hospital leadership to develop a strategic partnership and align our service lines. You will work directly with clinical leadership and will report to the Chief Operating Officer.

Essential Job Responsibilities

• ApolloMD liaison to assigned partner hospital administration.
• Regular communication with appropriate hospital leadership regarding operational quality metrics, expansion of services, process improvement and performance.
• Solid understanding of healthcare industry quality metrics and trends within healthcare.
• Participates and identifies performance improvement activities to improve quality of care, promote excellent patient outcomes and provide a cost-effective environment for patient care.
• Ability to identify operational efficiency, areas of new investment, and cost reduction opportunities.
• Identification of operational issues, processes and systems for improved performance.
• Supporting a team of recruiters, credentialers and schedulers.
• Leads by example and motivates all team members to perform at their highest level while mindful of engagement and job satisfaction.
• Assist in developing completed schedules with fully credentialed providers.
• Coordination of recruiting efforts to maintain continuity of high quality providers
• Regular communication with appropriate hospital leadership around operational metrics and performance

Required Education and Skills

• Bachelor’s degree in healthcare or related field with 2+ years of experience – or –
• Recent M.B.A., M.H.A., or equivalent graduate
• Eager to get into operations and gain experience
• Great interpersonal and client service skills
• Analytical skills
• Must be willing to travel as needed within the territory

To promote a positive company culture where work-life balance is a primary component, we also offer the following benefits to our employees:

• Paid Time Off
• Full Health Benefit Package
• Generous Employer Contribution to Health Spending Account
• 401(k) with employer contribution
• Employee Assistance Program
• Voluntary Short Term/Long Term Disability
• Wellness Program
• Onsite Gym

Independent Physicians Resource, Inc. is committed to the principles of equal employment opportunity and strives to avoid all discrimination. All qualified employees and applicants are entitled to equal opportunities and treatment regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, or physical or mental disability (subject to the ability to perform essential functions of the job).