Director of Operations (Washington/Idaho)

Job DetailsLevelExperiencedJob LocationTukwila Distribution Center
– Tukwila, WAPosition TypeFull TimeTravel PercentageNegligibleJob ShiftDayJob CategorySupply ChainDescriptionWhat we doWOW Logistics® is a nationally recognized integrated supply chain solutions provider with unparalleled expertise storing and handling food-grade products.

Our solution set includes services in four core areas: Operations
– Our comprehensive operational solutions include food-grade warehousing, contract operations, transportation, and supply chain consulting.Real Estate Development
– Through our Build-to-Lease program, WOW Logistics designs, constructs, and provides project financing and leasing for custom warehousing and light manufacturing facilities.Financing
– Our inventory financing solution, the WOW COMMODITY PURCHASE PROGRAM®, finances products requiring extended storage time before being converted into finished goods.Technology Solutions
– Our suite of supply chain technologies is unparalleled in the industry and provides WOW and our customers with a solid platform to manage efficient warehouse operations.

Who we areCompany culture at WOW Logistics is defined by more than a single mission statement.

The collection of values outlined in our Little Orange Book guide not only how we do business, but the environment in which we choose to conduct it.

Our employees embody these values professionally and personally.

We reward that excellence by promoting from within.Our employee-run 501c3 non-profit, WOW
– WE CARE CHARITY, further exemplifies our values through its philanthropic efforts in the communities where WOW Logistics does business.

Why work at WOW?On average, the company has been growing by more than 10% annually over the last 5 years.

Our hard-working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance.

We prioritize providing industry-leading benefits, such as: LOW monthly premiums and LOW maximum out of pocket401K with company matchGenerous paid vacationVision, Dental, and Life insuranceFLEX spendingWOW Logistics is now hiring for a Director of Operations!

(Washington/Idaho)As a crucial leader, reporting to the Vice President
– Operations, The Director of Operations (based in the area of Tukwila, WA) will provide overall direction and oversight in the areas of operational performance, P management, customer relations, continuous improvement, and employee development.

This position will oversee distribution centers in the Tukwila, Washington and Jerome, Idaho.

Responsibilities:Directs the operations function in conjunction with business growth, introduction of new operational systems, meeting organizational financial objectives, and meeting organizational goals in relation to safety, quality, and timely delivery of products or servicesDirects the operations of warehouse and distribution center managers to achieve company objectives and meet customer expectationsFocuses on continuous improvement and makes decisions about enhancing value, service, effectiveness, and profitabilityAssists with development of organization’s policies, practices, and attainment of operating goalsAssesses and assists in upgrading the management talent base within operations to achieve growth and meet market needsCoordinates needed support to operations areas through intradepartmental interface for smooth workflow and cost-efficient serviceAssists in coordinating efforts between support departments within the organizationContributes to the overall short
– and long-range planning process and in the establishment and assessment of the organization’s annual operating budgetDirectly manages budget and P for operationsEvaluates distribution projects including productivity, inventory, manpower and workflowsPlans, prepares, controls, monitors, and forecasts organization’s direct and/or indirect budgetsDirects the capital expenditure and asset redeployment activitiesEnsures attainment of efficient and economical performance in relation to profit and year-end goalsParticipates in the investigation and implementation of new services, and product or systems technologies to meet the organization’s objectivesEstablishes, implements, revises, and maintains policies and procedures related to operations with Human ResourcesOversees compliance of established policiesHolds employees accountable to customer and company SOPsWrites and conducts employee performance reviewsDevelops work plans ensuring appropriate staffing levels managing labor costs, overtime and retentionAbility to interact and clearly communicate with customers, as well as lead customer-facing meetingsDirects programs and procedures that lead to inventory accuracy, leads team in problem solving exercises to identify the root causes of inventory discrepanciesAnalyzes, develops, trains, and implements continuous improvement programsEnjoys working in a fast paced, high energy, roll-up-the-sleeves environmentQualifications:College Degree preferred in Logistics, Industrial Engineering or Operations Management5+ years of warehouse management experience, including experience with storage and handling of food grade products5+ years’ experience with multi-site operations5+ years of experience managing multiple employees 5+ years of experience with financial accountabilityProven development and implementation of continuous improvement programsExcellent project management, team building and communication skillsExtensive knowledge in Warehouse Management SystemExcellent written and verbal communicationStrong communication and interpersonal skillsBe ready to dive into details, but also take a higher strategic view of the business when necessary